I AM READY TO THROW THIS F'N CANON MP530 PRINTER IN THE STREET AND WATCH A CAR DRIVE OVER IT ...IT CONSTANTLY JAMS, PAPER JAM AND IS NOT EXACTLY EASY TO UNJAM...IT SEEMS TO HELP TO USE HEAVIER PAPER ...SO NOW ,I'M TRYING TO DUPLEX PRINT AND IT JAMS EVERY TIME IT GOES TO "FLIP" THE PAPER AND I CAN'T GET IT TO STOP URRRRRGGGHHHH!!!!! I 'M SOOO MAD I HATE THIS STUPID PRINTER !!!!!! ANYONE GOT ANY IDEAS
I posted previously. After buying new paper, the duplex printing is working. It is probably heavier than my previous paper, but not particularly thick (don't know the exact grade.) So if you have this problem, try buying some new paper a little thicker than you are using now.
I was the guest above. Hope I can still be a guest! I have run a few sheets now without any problems. I think I have found what causes the paper jam in duplex printing. What I did was to simply inspect the roller from the front and clean any paper bits, debris or dust specially from aroound the very center where a gray clamp looking thing is loacted. Give it a shot. It's not easy to look behind the shaft without dissambling the printer which is way beyond a home fix. But you can try and remove whatever paper bits you see there on the shaft and/or around the pinch rollers. For good measures I use a pressurized air canister used for dusting hard to reach PC keyboards, etc. Use a torch light or a bright light to help you see better. The sensors could possibly see accumulated dust or paper bits as a jam also. Good luck.
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Is there any message on the operator panel when the jam occurs? Where in the paper path does the jam occur? There are diagnostic tests in the printer but those are best left to an authorized service center.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
Clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like
I just returned my HL-5370DW printer to Staples. I only had it for 3 days and found it running hot, warping card stock and envelopes, and jamming regular size paper constantly. It appears to be OK for very small print jobs but not very robust. I did like the duplex printing and the price. I do not believe there is a solution other than replacing this printer.
The JAM DUPLEX message appears if you remove a sheet of paper from
the face down output tray after only one side has printed.
The paper sizes you can use with the duplex printing function
are A4, Letter or Legal. If the paper adjustment lever for duplex printing is not set
correctly for the paper size, paper jams may occur and the printing will
be out of position on the page.
back output tray. Use both
hands to slowly pull the jammed paper out of the fuser unit.
the back output tray. If the paper jam cannot be cleared, go to the next step. Pull the
duplex tray and paper tray out of the printer. Pull the
jammed paper out of the printer Put the
duplex tray and paper tray back in the printer.
Click solved and vote if problem is solved. Otherwise post again
Here's an article in the Lexmark website on Paper Jams and the Printer Displays a 'Check Duplex' or a '23x' Type Paper Jam Message: Lexmark T650, T652, T654, or X65x Series Printers. Just click on this link: http://bit.ly/aqGjtK. Read the instructions thoroughly. Hope this helps but if you need more assistance, don't hesitate to contact Lexmark Technical Support. Thanks.
Perhaps there is paper still jammed inside the printer that you cannot see (or little bits from a previous jam)
1) Turn off the power 2) Disconnect the power cord and USB cable 3) Open the rear cover and see if paper is jammed inside the cassette area. Gently remove any paper and make sure no little bits of paper are left inside 4) Open the scanning unit (printer cover) and check that no paper is stuck internally. Be careful not to touch the components inside the printer. 5) Reattach the power cord and USB cable 6) Power On and retry your print job