Question about Pure Digital Flip Video Ultra Camcorder

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My flipshare software wont load anymore after I installed an update on the Ultra hd over the weekend and the flip web site doesn't have the page any longer to download the previous software and it is causing my computer issues help

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Did you try reinstalling or uninstalling and doing a fresh install? your data shouldn't be at risk, but i'd back up just in case.

Posted on Jul 09, 2010

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My flip ultra is frozen on the front page saying hold red button for set up but nothing happens cant evan turn it off without taking batteries out, please help asap

Posted on Jul 28, 2010

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1 Answer

Want to install the software for the Flip Ultra Hd for Windows 7 64 bit. How do I do it? Where do I get the software?


Actually I recently spoke to Flip Video about the same thing since I need to get a new computer which will be Windows 7 64 bit.
They said to just plug the camcorder into the computer USB 2 port and the camcorder will open FLIPSHARE on your computer screen and will download the updates itself unless you stop it from doing so.

Feb 15, 2011 | Pure Digital Flip Video Ultra Camcorder

1 Answer

I'm having a hard time getting my Flip HD to charge. It is brand new and this is the first time I've had to charge it. Sometimes the red light is on and steady and other times the red light is flashing. ...


I had this charging problem with 2 new Flip Ultra HD cameras...red light flashing..nothing on the screen after plugging in the USB port.

I removed the battery..plugged camera into USB port..pc recognized the camera... installed flipshare software..updated software...plugged battery back in..all good.

Why on earth the book doesn't mention these steps is beyond me.

Oct 11, 2010 | Pure Digital Flip Video Ultra Camcorder

3 Answers

Flip Ultra HD and Mac Os X -- version 10.5 Problems installing FlipShare Help! When I try to install Flip for Mac, it freezes in mid-installation, and never closes. It does install a Flipshare...


I had the same issue with my new ultra hd and my 2008 imac. Basically, I just downloaded flipshare from pure digital's website and all is good. Another problem I have run into is that when I first plug the camera in, it asks if I want to update the cameras software, when I click 'yes', it gives the error, "unable to update camera software."
Last but least, Imovie 08 gives an error when I try to import the movies. No biggie, I just double click on the "dcim" folder in the flip video folder of the camera and I can drag the videos to my desktop, then into Imovie.
So far, not the seamless experience I was expecting, as this unit is supposed to be 100% compatible with mac's.
Steve

Sep 11, 2009 | Pure Digital Flip Video Ultra Camcorder

5 Answers

Flipshare won't install!!!


Hi,
The failure appears to be occurring because the installation script cannot obtain Scripting.FileSystemObject. This is most likely due to registrations belonging to your Windows ScrRun.dll being missing from your machine - and the problem may be specific to your machine configuration.


Click on the orb/start menu and type in the search box regsvr32.exe scrrun.dll

If the fix is successful
try running the install again.



Regards.

Jul 27, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

FlipShare software won't install


I had the same problem when plugging my Flip into the USB port. Kept saying a file was corrupted. I went to the Pure Digital Technologies website and downloaded the upgrade/program directly and it installed fine. You might try that if you already haven't.

Jun 12, 2009 | Pure Digital Flip Video Ultra Camcorder

2 Answers

Trying to use movies saved in flipshare in movie maker want to save the flipshare files as mpeg, flipshare is saving them as jpeg How do I save the videos in flipshare as mpeg...why are they saving as...


Flip video camcorder has made its name world wide. It's very creative, cool and super simple. You can email videos (it will automatically compress and reformat the video to an acceptable size), save videos locally (you can organize them by creating folders), share videos online via AOL and edit them as well. It also has very simple yet functional video editing capacity; the four family members Flip Mino, Flip Mino HD, Flip Ultra and Flip Ultra HD will definitely meet demands of a large quantity of population with different preference.

At the time we are happy for ourselves for having purchased it to make some memorable videos that we can share in a blink of the eye with our friends and family. We find there is something flip video just can’t do, flip video produces h.264 and mp4 files. But some one would prefer the. Mpeg file as output format. Is there a shortcut to convert flip to mpeg?

Flip video to mpeg converter is a very powerful and easy-to-use Flip Video to mpeg video converter app. It can convert any Flip video to mpeg with flexible settings and high conversion speed. The program supports Flip Mino, Flip Mino HD, Flip Ultra and Flip Ultra HD. Flip video to mpeg converter allows you to convert multiple video files at a time, trim your video files to capture your favorite video clips, crop movie video, and set movie effects and so on.

Jun 04, 2009 | Pure Digital Flip Video Ultra Camcorder

2 Answers

Flip software (Flip Share) quits unexpectedly on my Mac 10.5.6


HERE IS WHAT FLIP VIDEO SENT FOR A FIX:
Dear Suzie,

Thank you for contacting us.

We will need to try to uninstall and reinstall the FlipShare program on your Macintosh computer. To do this please try the following:

1. Please open your HD and in the search field type “3ivx”. Drag all 3ivx files into your trash can, and empty it. To uninstall FlipShare on your Mac, please go to MacIntosh HD > Library > Application > Support > Flip Video > FlipShare Uninstaller
2. Reboot the computer

If you are receiving the message, "Unable to update database file," when upgrading to FlipShare 5.6, there may be a corrupted file within your existing FlipShare database.

Please try the following to upgrade to the current version of FlipShare and import your videos into the application.


1. Copy your entire FlipShare Data folder onto your desktop or another drive
- the FlipShare Data folder can be found in "Username">Movies>Flip Share Data>
- ensure that you have copied all of the contents of the FlipShare Data folder and have secured a complete back-up of this file

2. Delete the FlipShare Data folder from your "Username">Movies>Flip Share Data>

3. Uninstall FlipShare
- MacIntosh HD > Library > Application Support > Pure Digital Technologies > FlipShare Uninstaller

4. Reboot your computer

5. Click on the link and follow the on-screen instructions to install FlipShare 5.6 onto your computer

For Macintosh systems (including Snow Leopard): http://download.theflip.com/update.theflip.com/app/fvsw/561/update/Setup_FlipShare.dmg

6. Once FlipShare 5.6 has fully installed, launch the program

7. Go to the Help directory and choose "Recover other FlipShare files..."

8. Click Proceed and select the Videos folder of the drive where you saved your FlipShare Data folder
- the FlipShare Data recovery tool will import your videos into FlipShare


Should the issue persist, please do not hesitate to contact us again so we may further troubleshoot.


Thank you,
Flip Video Support

May 05, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

My FlipShare software cannot recognize my Flip MinoHD


Have the same problem with my Flip Ultra HD on my MacPro! Who can solve the problem??

Mar 19, 2009 | Pure Digital Flip Mino Digital Camera

15 Answers

Flip share video application unexpectedly quits


Solved - I had the same problem.

The original "Flip Video For PC" software that came preinstalled on my Flip worked fine. But after being nagged to "upgrade" to FlipShare, I experienced the same crash problem mentioned here. Even worse, the FlipShare installation nuked the original program files from the Flip!

In my case, I think my computer's processor did not meet the minimum system requirements of the newer FlipShare software. The original "Flip Video For PC" software requires a 2Ghz P4 or higher; the FlipShare software says it requires a dual-core 4Ghz or higher. So when the FlipShare software tries to load the ippvideodecoder.ax module on an under-powered processor, it just crashes. Bad design.

I bet that most of the people posting this same problem here have processors that are "borderline".

Anyway, here's how to get the original Flip Video software back and re-install it on your computer:

Disclaimer: I assume no responsibility if you screw up your Flip or lose your videos. I can only tell you this method worked for me.

1) Use Control Panel, Add/Remove Programs to uninstall FlipShare and 3vix.

2) Download "Flip Video For PC" v3.7 from here:
http://www.theflip.com/app/prius/37/update/

3) Follow the written instructions here for formatting your Flip and reinstalling the software:

http://www.youtube.com/watch?v=JYc8N3dmxhU

Important: this guy tells you how to back up any existing videos on your Flip BEFORE you format it.

After formatting, I had some initial trouble with the installation not finding my (empty) Flip. Here's a workaround: the installation creates a folder called "FlipVideo Updater Support Files", and within that a subfolder called "files_to_install". Copy the entire contents of that subfolder to the root of your Flip. Re-run the installation and it should now be recognized.

4) Bonus: once you've got the old software reinstalled and working, you may want to disable the annoying "Upgrade To FlipShare" nag screen that bugs you every time you run the software. Simply browse your Flip and delete the following file:

[drive letter]\System\VIEWER\PD\checkForUpdate.txt

No more nag screen!

I hope this info is helpful to those who experienced the same problem. Flip tech support people are absolutely clueless.

best,
JohnB

Dec 25, 2008 | Pure Digital Flip Video Ultra Camcorder

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