Hi there,
Are you sure you do have format the HD, maybe you have bought this separate and therefore you need to format the HD (haddisk). If you have used before and suddenly it is not running, I suggest to run chekdisk on it! simply right click on the HD on "my computer" choose properties and select the second tab. Here you choose " check this disk for errors and mark all the fields. PS remember : format a drive will mean to loose all the things stored on it.
Hope this will help
If not then try to return here
Have a nice time over there
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