Question about Gateway M-6750 PC Notebook
Nothing happens when I push the button..
Go to my computer locate the DVD drive and right click go to Eject.............if this does not work look at the DVD player see if there is a small hole in the drive door if so use a paperclip to open the drive manually........also you can try to reboot the computer and try to open the drive as soon as it begins to boot up...
Posted on Jul 06, 2010
Is the drive being recognized in windows? If not at all then it may need to be replaced as it has totally died on you.
On the drive door there will be a pin sized hole. This is the 'emergency' release. You insert a paper clip or a pin and it releases the catch and the door will pop open. Do with with the power OFF. If that won't open the door then it is probably jammed or siezed. At this point you would have to pry it open which can cause damage to the drive if done too roughly. If you have something like a sticker or say two cd's in the drive then once you get it starting to open the trick is to firmly but gently and evenly pull on the sides of the door and then the body. Usually they will fight up to a point then open. When you get it open make sure you find and clear or clean the cause. The next time you have to open it may not go as easy.
If you need to replace the drive that is covered under warrenty or can be purchased third party for about $80 and up for a new drive.
Posted on Jul 06, 2010
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Posted on Jan 02, 2017
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possibly what hass happened is that your disk has got wedged, (or that someone tried to insert more than 1 disk)
try GENTLY shaking the unit (unplugged) to see if the disk mechanism frees itself.
as it is NEW you really shouldn't do any more than this as it would invalidate the warranty, take it back to the shop you got it from and they should handle it for you, Tell them not to forget that you have a disk in the drive.
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