Question about Gateway M-6750 PC Notebook

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I can get the disk tray open.

Nothing happens when I push the button..

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Go to my computer locate the DVD drive and right click go to Eject.............if this does not work look at the DVD player see if there is a small hole in the drive door if so use a paperclip to open the drive manually........also you can try to reboot the computer and try to open the drive as soon as it begins to boot up...

Posted on Jul 06, 2010

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Is the drive being recognized in windows? If not at all then it may need to be replaced as it has totally died on you.

On the drive door there will be a pin sized hole. This is the 'emergency' release. You insert a paper clip or a pin and it releases the catch and the door will pop open. Do with with the power OFF. If that won't open the door then it is probably jammed or siezed. At this point you would have to pry it open which can cause damage to the drive if done too roughly. If you have something like a sticker or say two cd's in the drive then once you get it starting to open the trick is to firmly but gently and evenly pull on the sides of the door and then the body. Usually they will fight up to a point then open. When you get it open make sure you find and clear or clean the cause. The next time you have to open it may not go as easy.

If you need to replace the drive that is covered under warrenty or can be purchased third party for about $80 and up for a new drive.

Posted on Jul 06, 2010

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2 Answers

My CD is stuck in my Toshiba Satellite A505D laptop slot, with no hole near the Eject button.


Look on the cover on the tray near the eject button. Should be a tiny hole.
Get something like a straightened out paperclip and insert it in to the hole and push firmly but carefuly. It's an emergency eject for a stuck tray.

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Well you may be having disk tray issues, sure hope so as compared to a burnt out lens module,try ejecting the tray fully and wiping all dust off around the grooves under the tray,one more tip is to keep a disk in the drive at all times, even when you aint playing it, you can also try giving it a gentle tap on the front pat where the disk tray is located any time you eject it or push the tray back in, come to think about it if you are fond of pushing the tray in after inserting a disc, stop cos it weakens the motor that drives the ejecting process, hope this helps...

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Most DVD players have a flap then the tray pushes open when it comes out. What you should do (if its already broken anyway) is, using your fingernails, pull open the flap (if there is one) and then pull out the tray manually. Pop the disk in and let it close, or just push it yourself. PUlling the tray should not damage any internal components except for the gears that move the tray, which are not related to the disk reader, power converter, or anything else.

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We have the RCA RS2767i Home Stereo with 5-disc changer and ipod dock. The CD Tray won't eject or shuffle...everything else works fine. It seems the disc tray isn't responding to anything. We read in the...


Let me respond with a possible solution although I'd bet that both of you already tried these.

The reason I checked into this is because I'm looking for a new mini system. I happen to be at Target and they only had 2 models - this one and a SONY. I certainly didn't want to buy the RCA given these problems, so I asked the salesperson, who seemed to have some knowlege.

As far as opening the tray on top, there is a button to push right under the tray. The button has an icon of a triangle on it. This seems to be somewhat of a standard icon for opening the tray or ejecting a CD (my car's CD has the same icon for ejecting a CD).

As far as only being able to get 3 CD's out, there is another button under the tray marked "disc skip". This rotates the tray. When you open the tray, you can only get to 3 of the CD's. When you push disk skip, it rotates the tray one position, so you can get the 4th one out. Another push and now you can get the 5th one.

Sometimes my CD changer doesn't shuffle the disks. If I only have 1 CD or DVD in it and push the tray open button, the disk stays in the unit and the tray revolves to an intermediate position. I push the button to put the tray back and try disc skip; that usually works.

If your problems are not solved per above, then I definitely do NOT want to get this.

Fred

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1 Answer

Tray Not Open


possibly what hass happened is that your disk has got wedged, (or that someone tried to insert more than 1 disk)

try GENTLY shaking the unit (unplugged) to see if the disk mechanism frees itself.

as it is NEW you really shouldn't do any more than this as it would invalidate the warranty, take it back to the shop you got it from and they should handle it for you,    Tell them not to forget that you have a disk in the drive.

 

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