HP Photosmart C7180 All-In-One InkJet Printer Logo
Posted on Apr 18, 2008
Answered

How do I get fix a "carriage jam"?

Had a paper jam. Pulled out paper - most of it. Can't see any more paper but suspect small piece is somewhere inside. Keep getting "Carriage Jam" error and message to open door, clear carriage jam and press OK to continue. Don't know what they mean. I don't see a carriage jam. Help!!
Claire [email protected]

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  • 2 more comments 
  • Anonymous Apr 19, 2008

    I started having same problem. HP support no help. Printer just over 1 year old. Bought a replacement C8180 and it was giving same problems out of the box. I've tried wiping roller witj moist lint-free cloth, different paper, plugging into UPS and straight to wall. Still need to try thicker paper that might help clear unseen small paper that might be struck. I might even try to disassemble -- it'll cost more to take some where to get fixed that it's worth.

  • urenko4 Nov 21, 2008

    I tryed to print a picture off google and my printer said that I have a paper jam then I thought I fixed it but it said cartridge is jamed. I thought i fixed it but then i tried to print again and I heard a snap and a piece snaped off. I got it back on but then my printer still said cartridge jam HELP!!!!

  • Anonymous Mar 21, 2014

    Error printing. Carriage Jam

  • Anonymous Mar 30, 2014

    TROUBLESHOOTING SAYS TO PRESS THE OK AND HELP BUTTONS, BUT THERE IS NO "HELP" BUTTON TO PRESS!

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  • Posted on Apr 20, 2008
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I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.

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CREDITS: nanicool


IF YOU DONT GET FIXED WITH THIS THEN PLEASE REPLY BACK.

I SHALL BE GLAD TO HELP YOU WITH YOUR PROBLEMS.

THANK YOU

REGARDS
SWEET RASCAL
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