Question about Microsoft Xbox 360 Console

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What may be the problem when it keeps saying open tray and we cleaned it and it still says it

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The board inside of the dvd drive is bad because its not recognizing that the door is closing so replacing the dvd drive would be the only option.

Posted on Jul 05, 2010

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1 Answer

Got a new game konect was fine now it keeps say open tray what should i do?


clean the disc good.and open the tray and blow inside the console.


Let me know if that works

Jan 02, 2011 | Microsoft Xbox 360 Console

1 Answer

It keeps telling me to open the tray, and it says reading then open tray. it will not start the game


Take it into a games store/ fixer man and get them to clean the disk trays led light wich reads the disks. (the led light could just be dusty). =] good luck. =]

Nov 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Stuck in cleaning mode?


Open the preground coffee lid, drop a cleaning tablet in it, let it do it's tablet cleaning cycle. After cycle empty water out of tray and clean.

May 16, 2010 | Jura Capresso Impressa Z5 Espresso/Coffee...

1 Answer

My x box 360 keeps saying open tray when a game is in there i open it and it says reading then i keep doing it and it does the same thing


This can be caused by dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

If the unit is not under warranty go to www.wiredextreme.com. We are a console repair company based in Texas, and we can clean/replace the laser for you. All of our repairs come with a 90 day warranty that covers the whole console, not just what we repaired. We also offer extended warranties up to 4 years at additional cost. If you have any other questions/concerns feel free to email support@wiredextreme.com or call toll free 1-888-389-3038.

May 10, 2010 | Microsoft Xbox 360 Console

1 Answer

My x box 360 keeps saying open tray when a game is in there i open it and it says reading then i keep doing it and it does the same thing


I'll assume you're using xbox 360 games.
The disk is probably scratched.
Go clean it.
PS: Don't rub toothpaste into the scratches, someone did that to one of my games when he went to clean it. Only made it worse.

Apr 23, 2010 | Microsoft Xbox 360 Console

1 Answer

X box keeps saying open tray when game is in i


turn on xbox open tray, turn off xbox with tray open, turn it on making sure u dont close the tray until it is totally on then close it, then restart your xbox

Apr 18, 2010 | Microsoft Xbox 360 Console

1 Answer

The xbox can't read the unscratched and clean discs


yeah, you can keep opening and closing it till it works or you can send it in to get it repaired. i tried every way possible to fix it, but i couldnt. something in the dvd drive has gone out and won't read discs the same anymore.

Dec 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Console wont play keeps saying open tray


check around the disk tray for dust and use a vaccum cleaner to clean it, then use a wet cd lens cleaner with cleaning fluid a few time.
This should cure the problem but it might be that your drive is dead

Nov 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Keeps saying open tray when game in inserted..when system starts to run...it says either open tray or disc unplayable ...mlb 2k9 xbox360/live


check around the disk tray for dust and use a vaccum cleaner to clean it, then use a wet cd lens cleaner with cleaning fluid a few time.
This should cure the problem but it might be that your drive is dead

Oct 25, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 Won't even attempt to read disc


when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

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