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I have an Artec WRA-WA48 CD-RW Drive in my Dell Dimension 4500S desktop computer that is not recognized in the list of drives when I open My Computer. I have Windows XP SP3. I am able to open the drive when I press the eject button. Do you have any suggestions as to how I can get it to work? Thanks, Dennis

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Hi, I know you've tried everything that I probably would have mentioned so; go to the "Start Menu and select All Programs, scroll to find the Media Disk Player. You made need to (Setup) the Player, just open the Player and select to "Setup / Install, follow all the instructions, remember to click on the Apply and OK buttons when finished, and lastly, restart the computer. "Rating the solution for its helpfulness is appreciated, thanks."

Posted on Jul 05, 2010

  • paul7of9
    paul7of9 Jul 06, 2010

    Hi, I just want to thank you for taking the time to come back, and give your Helpful Rating; I just wish more people like you would do the same, especially if they get a chance to express their frustration to the problem they might be dealing with. I think of it as therapy; not reward!"

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