Question about Cuisinart ICE-20 Automatic Frozen Yogurt 1.5 Quart Ice Cream Maker

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Machine won't turn the knob that makes the insert

My Cuisinart ice cream machine has been in dry storage for about 2 years. I plug it in and flip the switch, and hear the motor hum, but the "knob" on the platform (upon which the freezer bowl is placed) doesn't move. I am unable to twist it to "get it started". Do I need to disassemble the machine to get it going?

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  • Cuisinart Master
  • 43,501 Answers

Hi,
Yes...

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Ice Cream Maker Parts, Instruction Manuals and Recipes
http://www.fixya.com/support/r5322664-ice_cream_maker_parts_instruction

heatman101

Posted on Jul 17, 2010

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1 Answer

Don't have instruction manual. How do you make basic ice cream in this machine? How long do you freeze container in freezer? How long do you plug in?


Freeze the the container for at least 48 hours before using it. You can use whatever ice cream recipe you like in the unit. Basic vanilla - 3 cups whole milk - 1 teas vanilla - 1 cup heavy whipping cream - 1/2 cup sugar. Mix everything together in a pitcher and make sure the sugar is disolved. Taste it and make sure it is sweet enough for you. If not, add more sugar. If you use 2% your ice cream will not be very thick and it will take longer to set up and freeze.

Put the container in the ice cream maker. Turn it on (insert the plastic mixing blade if it has one) Pour the mixture into the ice cream maker if it has an open space to add mix through the top. If not - put the mix in before turning it on (my model is a little different than yours - sorry!)

when the ice cream is thick enough for you - then its done. It usually takes approx 15 - 20 for soft serve/milk shake consistency - and 30 - 45 for stiffer - ice cream. The ice cream does not get hard - at best its soft serve quality. There are other recipes that you cook which I hear will set up harder but I have not tried any yet.

You can make chocolate by using the same recipe above - and adding any liquid chocolate - or fudge. If you add strawberry preserves - it makes strawberry ice cream. sugar free drink mix added to the vanilla recipe above makes great flavors (crystal light drink power mixes ect)

Good luck!

Jul 13, 2011 | Cuisinart (ICE-20) 1.5 Quart Ice Cream...

3 Answers

Gets only cool not cold


the thermostat is supposedly right below the BLACK switch knob of the unit.

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it should look like this if you open the unit up.

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but before you open the casing, try to refer to CuisinArt's warranty terms even if you lost the proof of purchase for the unit.

good luck

Jul 27, 2008 | Cuisinart ICE-50BC 1.5 Quart Ice Cream...

2 Answers

The paddle in my new 1.5 L ice cream maker is not turning - is this normal?


Hello Maryo803,

It is not normal for the paddle not to move in these units. First we have to determine weather the paddle is striped or the gear is stripped. At the bottom of the paddle there is a hole that attaches to the turning gear on the machine. Look and see if it still matches the sprocket in the bottom of the ice cream maker. If it does not still match I would suggest buying a new paddle. You can purchase a new paddle from Cuisinart for $8.00 and here is a link to the page. http://www.cuisinart.com/parts/ice_cream/ice-20.html

However, if it is not the paddle please post back to this thread and I will see if it is worth changing out the bottom gear.

Thank you for choosing FIxYa.com

Justin

Mar 11, 2011 | Cuisinart ICE-20 Automatic Frozen Yogurt...

1 Answer

I am in need of a knob to the Cuisinart ICE-50BC ice cream maker. where can i get a replacement?


I just got this from Cuisinart. I ordered 5 units so I would have some spares.
Thank you for your inquiry. The part number for the Timer Knob that goes with the ICE-50BC is ICE-50BCTK and is available for $3.00 plus shipping and any applicable tax.

We welcome you to contact our Customer Service Department at 1-800-726-0190, if you prefer. We will gladly place the order for you. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays.

Jul 10, 2010 | Cuisinart ICE-50BC 1.5 Quart Ice Cream...

1 Answer

Mixing arm/bowl will not turn once machine is turned on


The only thing I can really suggest is to make sure the easy-lock button is fitted into the right place on the lid, and to make sure that the ice cream mixture is not too thick. But, if the turning paddle is locked into place properly, and the mixture is still in liquid form, then there is a problem with one of several parts - could be the metal sliding switch or even a motorized part. These parts cannot be replaced. It is worth a shot to replace the mixing paddle - the unit has a 3-year warranty, so I would Call Cuisinart to get the part instead of ordering it online - they may or may not give it to you for free. If the new mixing paddle still won't spin, get the unit replaced either thorugh the store (depending on the store -each has a different policy) or get it replaced directly through Cuisinart. This model is actually pretty solid, so a second one shouldn't give you any problems.

-Tha Mp3 Doctor

Mar 05, 2009 | Cuisinart (ICE-20) 1.5 Quart Ice Cream...

1 Answer

Cuisinart dcc-1150 coffeemaker


To replace water filter: Pull water filter holder out of reservoir, snap open, insert new charcoal water filters (can be ordered from Cuisinart or purchased froma store like william-Sonoma)

To clean machine: Run 2 cups water and 2 cups distilled white vinegar through machine like you would normal coffee.

To get rid of annoying self-clean lite: unplug machine from wall outlet for 20 minutes or longer.

-Tha Mp3 Doctor

Oct 24, 2008 | Cuisinart (ICE-20) 1.5 Quart Ice Cream...

1 Answer

Cuisinart ICE 20 ice-cream maker


The ice cream makers have a 3-year warranty - call Cuisinart to get a replacement - you may have to pay for shipping, but that's it.

Jul 28, 2008 | Cuisinart ICE-20 Automatic Frozen Yogurt...

1 Answer

Mixing Arm Doesn't Turn


As long as it makes the ice cream, it doesn't matter which one turns. If it's not making the ice cream, call Cuisinart, as both the lid and the mixing arm can be replaced.

-Tha Mp3 Doctor

Jun 04, 2008 | Cuisinart ICE-20 Automatic Frozen Yogurt...

1 Answer

No power to the unit


Make sure the bowl and mixing paddle are in correct place, and that lid is locked into place. Turn dial to on and try again. If this fails to resolve, replace it -has a 3 year warranty.

Oct 28, 2007 | Cuisinart ICE-45 1.5 Quart Ice Cream Maker

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