Question about Canon PIXMA iP5000 InkJet Photo Printer

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Why doesn't paper feed after "print" instruction? Printer merely makes a mechanical noise and states "paper out" condition.

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Hello.

There are lots of reasons why this would happen:

Foreign object (could be very tiny)

Any power lights flashing ?

Paper feed rollers may need cleaning - try (from Canon Support):

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the auto sheet feeder's or cassette's, by pressing the <Paper Feed> switch on the printer.

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4.. Repeat step 3 twice.


5. Load three or more of A4 or letter sized plain paper in the auto sheet feeder or cassette, as selected in step 2.


6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.


7. If printing problems persist, repeat step 6 up to three times.

Could be a hardware error and the printer would need servicing - still under warranty ?? If so, return to Canon for repair or replacement.

Hope this helps.

Posted on Jul 05, 2010

  • 1 more comment 
  • mbarrett132 Jul 05, 2010

    I have found the 1D10T problem. The paper feed selection button was in the wrong position!

    Thanks anyway.



    mbarrett132

  • NinaE Jul 05, 2010

    Glad your problem is resolved. Sometimes it's the simple things - hard to see over email. Thanks for using FixYa.

  • NinaE Jul 05, 2010

    BTW - the "mechanical noise" sounded like a hardware issue to me.

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