Question about HP Photosmart 2575 All-In-One Printer, Scanner, Copier
Multiple times I have followed the owners manuals directions. The screen on the ,all in one, says clear paper jam, then click ok. there is no paper stuck anywhere. Can some one help? Do I need to tash it, warn others not to buy one, what can I do? "Clear Paper Jam and hit OK" keeps displaying. There is no paper stuck that I can see. I have been able to advance an entire sheet of paper by repeatedly hiting the OK key everytime the clear paper jam message appeared. Has anyone ever seen this problem and was able to resolve the problem?
You could try gently shaking it and see if anything falls out.
You should also try cleaning it, first maybe with some compressed air, you may have a dirty sensor or something
Another thing you should try is unplugging it and allowing it to reset.
Please let me know how the above work out and I can give you further options to try if none of them work.
Thank you for using Fixya and Have a Great Day!
Posted on Apr 18, 2008
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Posted on Jan 02, 2017
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