Question about Diamond Multimedia RADEON 9250 PCI 128MB Graphic Card

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Restarting on its own, "Fatal Error"

Okay, so suddenly my computer starts to restart on its own. It does this about three times, then a message pops up saying Error with Display Driver for Diamond 588 128MB Radeon 9250 AGP. I have no clue what this is, and I have no clue how to fix it. I am not a very computer-smart person, so any advice would be helpful.

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Hello Casey4588

1st, don't worry about not being "very computer-smart". We all started in exactly the same place - not knowing beans about computers.

This is not an uncommon problem. What you are experiencing is a "driver" issue (geek-speak for "problem") w/ your video adapter. The video adapter is the part of the computer that enables you to see your display on your monitor. When it (the driver) tries to load (turn on), it is causing your computer to reboot (restart).

A driver is a special type of software that tells the computer (namely its operating system) how to communicate w/ a particular hardware device (your video adapter, for instance).

W/ the issue you are experiencing, it is likely that either the video driver has become corrupted (damaged) or there's another issue associated w/ it.

If you'd like, I can work w/ you to resolve this problem. I will warn you, as you're knew to computing, it will be a bit of a slow process as you'll be learning as well as working on trouble-shooting this issue at the same time. You'll need to be patient w/ yourself.

If you're game, then I am, too. However, if you're in a hurry and don't have the luxury of time (you need the computer up and running a.s.a.p.), then I recommend you have a friend or a computer service fix it for you.

If you're in, then, the 1st thing I need you to do is tell me what your computer's "operating system" is (e.g. Windows ME, Windows 2000, Windows XP, Windows Vista).

If you're unsure of what operating system is installed on your computer, please, visit THIS site.

Once you've determined your operating system, please, go HERE and, using the instructions provided for your operating system, boot into Safe Mode.

Make note whether or not, while in Safe Mode, the problem persisted. (Safe Mode will look different as it is a diagnostic mode and not intended for every day use.) Repeat this process a few times.

Each tim, hang out in Safe Mode for a while. Give the computer the time it takes for the problem to normally show up for you.

Next, post back here w/ your findings and ANY other observations or questions. Then we'll move on to the next phase.

Thank you
BJ @:)

Posted on Apr 18, 2008


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