Question about FUJIFILM FinePix JV100 Digital Camera

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When i turn on the camera, it powers us then the lens retracts and the message on the lcd is "turn the camera off and on again" I have done this several times and get the same message. any suggestions?

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 05, 2010

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1 Answer

My DSCS780 says Turn the power off and on again but, it does not turn on what should I do...I also heard you could reset the camera if so how do you do that?


Hi,

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. This can be done only if you're able to access the Menu of the Camera. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Thanks for using FixYa

Jan 18, 2011 | Cameras

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Digital zoom error on an A600, lenz will not retract either


Have you tried spraying a can of compressed air into the lens assembly? All it takes is small piece of debris like a grain of sand to jam up the assembly.

Hope this helps

Jul 07, 2008 | Fuji FinePix A600 Digital Camera

1 Answer

The lens will not retract or close, when hooked up to usb connect camera just turns off, when turning camera on error message to camera on and off again is shown. I have gone in and reset/initialized it,...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Dec 20, 2010 | Sony Cybershot DSCW370 Digital Camera

1 Answer

My lens does not retract when i turn the power off. When i turn it on again the message 'turn power off then on again' keeps coming. what can i do


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Dec 13, 2010 | Sony Cyber-shot DSC-H10/B Digital Camera

1 Answer

When powering up my cyber-shot N50, the lens extends and retracts several times, then a message appears, "Turn the power off and on again" I can download to laptop, took battery out, charged up and put...


Hi,


The exact steps can be provided with the correct model #. The model # starts with "D". Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks,

KenSolutions

FixYa

Oct 21, 2010 | Sony Cyber-Shot DSC-F55 Digital Camera

2 Answers

Turn the power off and on again message


Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa

Feb 15, 2010 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Lumix lens retracts and extends


Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.

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Lens extended can't take pictures


The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

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Hi,
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Hope this gives you an Idea... Fixya me okay.

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Bonnie


I was getting the Lens Error message on my A730, even though my lens seemed to be working fine. I'd had the camera in my pocket, and apparently it tried to open but jammed. But it seemed to be OK except for the cursed Lens Error message when I'd power it on. The way I found to fix it is press and hold the "func/OK" button on the back, then turn the camera on. Now it's working again. Note that this may not work for you if your lens is actually screwed up. Mine wasn't.

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