Question about Epson Perfection 3170 Flatbed Scanner

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Suddenly doesn't warm up epson 3170 and windows says it is malfunctioning.

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Sounds like the bar inside off the scanner isn't working properly, if thats the case then that means the scanner is bad and it would need to be replaced.

Only thing you can try would be to unplug the scanner for about 5 minutes and then plug it back in. Then turn it on and see if it can initialize properly. If it still cant then you know the scanner is bad for sure.


Posted on Jul 05, 2010

  • dudeguyandre Aug 24, 2011

    the "Guru" is wrong. for some reason having a picture against the edge of the scanning screen will sometimes cause this error....i moved it into the middle and it suddenly worked! then moved it back to the edge and got the error again! not sure why this is at all, just wanted to add my input before you run out and buy a replacement for your "bad" scanner

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Posted on Jan 02, 2017

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Epson 3170 scanner - have been scanning fine for over 2 years now suddenly says 'unable to write to file' ?! Actually seems to scan OK in preview just will not write file....... any ideas ? Scott


Check to see where it is writing to (which directory) and make sure the directory exists and you do not have duplicate filenames. Check the free space on the drive you are writing to. Run an error check on the drive. If it is a shared folder/directory then check your permissions.

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power supply is probably bad. cost is $35
or the main board at $53.

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yes this option is inclussive with your epson scan program, learn to play with the different modes of the scanner ex: professional, home mode etc. usually these modes have these options.

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having the scanner repaired will cost more than a new one.

Sep 07, 2009 | Epson Perfection 3170 Flatbed Scanner

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Go here

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=25021&prodoid=35836301

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No light when scanner turns on; can bulb be replaced? where to buy?


Unfortunately the bulb on the scanner is not available on retail stores. Epson does not allow end users to take the scanner apart because they might not be able to put the scanner back in together because of the scanner's engineering design.
Please log on to support.epson.com. Click on help me find a service center to the right of the page to search for an epson certified servicer near to your area.

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Turned off scanner. Rebooted computer. Turned on scanner again. Works fine now.

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