Question about Sony PlayStation® 3 (60 GB) Console

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Playstation 3 can play dvds and music but the games dont load

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  • Sony Master
  • 2,404 Answers

Take a can of air and blow some into the dvd drive to make sure dust isn't on the laser.

If you still can't get games to load then the laser is bad and you would have to either replace the laser or the drive itself.

Posted on Jul 05, 2010

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Posted on Jan 02, 2017

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Cerfer39
  • 709 Answers

SOURCE: ps3 games/ ps games wont play but ps2 games will

Hi Binma1990, Your best bet on getting this fixed is to go to Gamestop store and get a DVD cleaning disc kit. This in many cases will work to clean the lens of the laser without opening the PS3 and voiding the warranty. Follow the instructions on the kit in detail to get best results. If you have no luck there and are not comfortable opening the PS3, the playstation Clinic can help. Contact Repairtech@playstationclinic.com

Posted on Sep 27, 2007

  • 22 Answers

SOURCE: playstation 3

Your lens may be damaged; you may need to send your console in for repair.

https://service1.us.playstation.com/rma.htm

Posted on Jul 30, 2009

  • 1093 Answers

SOURCE: Playstation 3 won't load games or Blue Ray Discs

This is normally because the laser on the drive is slightly off. The good thing is that you can fix this yourself it is quite simple.

Or of course you can send it in to be fixed it is up to you.

If you send it in you will have to pay out about $130 to get it fixed.

Posted on Feb 05, 2010

  • 66 Answers

SOURCE: my playstation 3 is not playing any games. It

Be sure to folleow these instructions to the letter, you could damage your PS32_bing.gif if you choose the wrong option! I do not take any responsibility! Please proceed at your own risk! If you read and follow the instructions exactly you should not loose any data! Feel free to ask questions if you are confused so you don’t make a mistake!! Sorry, I had to say it, I don’t want anyone mad at me if they make a mistake, don’t back up their data and erase it, and then blame me…

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


The current version of the ps3 firmware has a “recovery console”.
You access it by

1. Start with having the system in standby (redlight is on)

2. Hold the power button down; the system will turn on and turn off once again.

3. Press and hold the power button again and keep holding, it will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button (if your system turns off before you get a double beep just try again and hold the button, it should double beep the 2nd time you try)

4. You will be prompted to plug in your controller via USB and then hit the PS button

You will now have a screen with these options

1. Restart System: Restarts the PLAYSTATION®3 System.
2. Restore Default Settings: Reset all system settings back to default.

CHOOSE THIS ONE 3.Restore File System: Checks for corrupt/missing system files.
4. Rebuild Database: Rebuilds the OS for the PLAYSTATION®3.
5. Restore PS3 System: Fresh restore; Deletes everything and starts from Scratch.
6. System Update: Update the PLAYSTATION®3 System



IT IS VERY IMPORTANT THAT YOU DO NOT CHOOSE THE WRONG OPTION HERE OR YOU WILL LOSE ALL YOUR DATA. The one that fixed my blu-ray drive is option 3: RESTORE FILE SYSTEM


I REPEAT CHOOSE RESTORE FILE SYSTEM


After this, it is going to restart and bring up a screen reading something like “you have Corrupted System Data. Your PS will now replace this data” Then you choose continue and that should be it.

This option reinstalls the system files and drivers inside the PS3 with the original ones that are stored on your hard drive. In this case, it replaced a corrupted driver for the blu ray drive thus fixing my issue and hopefully yours!! This option will only replace all system files thus saving you from loosing any data that’s stored on your hard drive. Again this option does nothing to your hard drive it reads a file from the drive and rewrites it to the PS3 system.

Here is a video of the recovery screen.

www.youtube.com/watch?v=m0SPmkV-jco

If you want a more technical understanding of what this is really doing continue reading. DO NOT NEED TO READ THIS TO COMPLETE REPAIR. The PS3 does not boot from your hard drive as a computer does. It has a flash memory like a cell phone that stores all system files and system firmware updates that you get when the PS3 updates. This is why reformatting your hard drive will not fix your problem, none of the system files are stored on your hard drive (ex. XMB, system firmware, etc.) nor do they run from the drive. However, your hard drive does contain a full backup of your SYSTEM files and thus when you choose option 3: RESTORE FILE SYSTEM it rewrites the original system files from your drive (which aren’t corrupted) back to the flash

Posted on Mar 13, 2010

SOURCE: Playstation 3 (PS3) Console: hi, my playstation 3 wont play dvds or video games...

IF YOU HAVE WARRANTY SEND IT TO SONY!
You can try powering on to your "diagnostic screen", (there are videos online to show you how) and try restoring your file system. If this does not work, listen to the area that you insert your disk while inserting. if it sound like it is spinning, then you may have a dirty lens. If it is making a "studdering noise" then your Bluray laser is bad and needs to be replaced. The part is about $50.00 on ebay on not hard to do.

This should tell you how to determine the laser model that you need. Your model number is on teh back left and starts with CECH
http://www.ps3laser.com/ps3-laser-compatibility-chart/

Posted on May 19, 2010

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1 Answer

My playstation 3 Will not load games dvd or music


If your PS3 is not loading games, DVDs, or Music CDs, your blu-ray drive is probably dead. Replace the drive and you should be back to normal. These drives are known to quit working, well, it is a common problem. If your PS3 is new, and still within the warranty period, contact Sony for Repair: http://esupport.sony.com/

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Got the same problem!!


Doesn't sound like a hardware problem if it just plays movies. Seems to be a sofware problem. I dont know how to flash a ps3 but it might help if you tried flashing the drive.

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i THINK it has something to do with the Blu Ray lazer, something which is quite expensive to replace, I recomend taking it to a rapair shop or something, because unless you are VERY good with electronics, a lazer repair is USUALLY reasonably difficultto replace.

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Very odd that it will play Bluray DVDs but not games. It could be an issue with the harddrive since many games store important information the harddrive and then read it off of there. I suppose the issue could be cropping up because the PS3 cannot access that information on your harddrive thus causing it to fail to play those titles.

What you could try is backing up all the information you have on your harddrive and then formatting it etc. This should clear any corruption. To test if it is indeed any corrupted data then you can test a newly formatted harddrive and see if that allows you to play games just fine. If you have a spare 2.5" SATA HDD lying around, then go ahead and use that as your test drive (keep in mind it will have to be formatted by the PS3 etc).

Hope this helps.

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i have the same problem if you find out what the prob plz call if you can 469-879-1895 thx -izzy

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Most likely to be the Blu Ray laser. Either broken or not fitted correctly

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The PS3 drive optics may need cleaning. It will be best that this is done by an authorized service engineer. 

Apr 02, 2009 | Sony Playstation 3 (PS3) Console

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Ps3 wont play dvds or load games help


it should work check if your tv is set to the right channel

Feb 15, 2009 | Sony Playstation 3 (PS3) Console

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Clean the lens. Its possibly dirt on the len which is stopping the lasor from reading discs.

Nov 03, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

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call sony, they will guide you through......

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