Question about Office Equipment & Supplies
I don't know whether you know Windows 7 64 bit doesn't support this scanner or not. It's clearly mentioned in the Microsoft Website (click here to visit the website). It's supported on Windows 7 -32 bit. I am using this printer in Windows 7 64 bit using the compatibility options, if you don't know how to do that, follow the instructions below;
After downloading the drivers for windows vista 64 bit, right-click on the setup files, select "Properties" click on the "compatibility" tab, and select "run this program in compatibility mode" and from the options available, select "windows vista" if it's not available "windows xp" click "apply", then "Ok" and run the set up. If this doesn't help, download the "windows xp" drivers and follow the same trick as mentioned above by selecting the "windows xp" from the compatibility mode.
I hope this will definitely work for you too. For the time being, this is only the option that we can do to run/use the scanner on Windows 7 64 bit version.
I wish you good luck.
Thanks for using FixYa.
Posted on Jul 05, 2010
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Posted on Jan 02, 2017
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