Question about Dell Inspiron 1501 Notebook

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Phone land lines crackle continuely we also have problem with our broadband hub sign keeps coming up on computer

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Mcdevito75 here, Check with Radio Shack on a filter you can use, it plugs into your phone jack then your computer into that filter.

Posted on Jul 05, 2010

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I have crackling on my phone line when I make or recieve a call. The phone is new and a cordless model. Can you recomend any solutions Thanks


do you have broadband on the same line as the phone? does the broadband have filters connected to the line at the AP. Is the phone positioned beside any other electronics in the house such as microwave, tv, radio, baby monitor, washing machine, if so i suggest moving it to a more reasonable location where there are no electronics to interfere with the signal.
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Bt hub 2.0, the internet light is red, but the telephone line works, although it's very noisy/crackly. have changed the micro filters but still cannot connect to the internet.


It sounds like you have a fault on your phone line which is affecting the performance of your broadband.

As long as you haven't added any more phones to your house without a splitter, then I would go with the problem being your phone line.

You might want to give BT Broadband (assuming you have BT broadband with the BT Hub) on 0800 111 4567 they will be able to advise you further, failing that, you may need to log a call with BT about the phone line itself, which is just 151 from the line that you are having problems with. It is always best to phone from the line that you are having problems with, so they can hear that there are problems with the line.

Hope that this information helps! :)

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From what I can gather from the Sky Broadband site reading the manual installation procedures -- the process is pretty much automatic when it comes to installing their equipment leaving no clues as to how they configure it. What is the model if the Belkin router? Options probably exist to attach your device to theirs either as a router (establishing a second network behind theirs) or an access point joining as a member of their network - meaning there would would be two wireless networks in either case in the house (as there are no indications I have found on the site that the provided the sky router can be configured in any way such as turning off wireless). At least according to the documentation the sky router's wireless is running WPA-PSK security / encryption which is good -- and the documentation for attaching non-sky wireless adapters appears to be documented here.

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