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My Canon MP560 printer has worked beautifully for about six months, but this morning when I went to print it gave me the following two line error /usr/libexec/cups/backend/canonijnetwork failed Error Number 306 A communication error has occurred. I tried shutting off both the MacBook and the printer, but that didn't resolve the problem. The blue WiFi light is lit on the front of the printer

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  • 1,194 Answers

Hi,

Try to add the correct driver.(Follow these if your Mac OS versions is older than Leopard (OS X 10.5.x ))
1.In the Apple menu, open System Preferences My Canon MP560 printer has - bc2f0d3.gif
2. Open Print and Fax d10eafc.gif
3. Be sure that the printer to be deleted is highlighted in the Printers section
4. Click the Minus (-) sign, then click 'OK' on the confirmation message. The printer is deleted.

5. To add the printer, click the PlMy Canon MP560 printer has - 2264234.gif>) sign.
2264234.gif
My Canon MP560 printer has - befb9ca.gifhe printer to add, then click 'Add'.*
befb9ca.gif
* For Canon network printers, the printer must be selected from the Canon IMy Canon MP560 printer has - 60f991a.gifb>dropdown in the More Printers tab ( see examples, below )
60f991a.gif
7. The printer is added.

Now turn off the printer and remove all the data cables and power cord for atleast 10 min. Now power on the printer.

Restart the computer.

Posted on Jul 05, 2010

  • mattwill242 Jul 05, 2010

    ranglo, thank you for the response. I am on OS 10.5.8. When I click on the + icon no printers appear . . . neither the Canon MP560 nor any printers at all. How do I get the printer list to appear?

  • Ranglo
    Ranglo Jul 06, 2010

    Please install the driver software of the printer on your Macbook.

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