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I purchased a Lexmark x4550 printer and scanner from BJ's wholesale store today. It was the display model and employes could not find the cables or packing belonging to the machine. I would like to replace the power and printer cable and other installation instructions that usually come with the box, which I didn't receive. Thank you for any assistance! George Whitbeck

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Posted on Apr 18, 2008

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Lexmark X4550 Scanner not working


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

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  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
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When the update finishes the printer will restart and will accept the cartridges. Please contact Lexmark support if this does not fix the problem.

This works for the X3550 and X4550 models. A similar patch is available for the X3430 and Z1420 models. See http://bit.ly/LoXxv

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