Question about GE Monogram ZICS360NR Bottom Freezer Refrigerator

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My GE Monogram refrigerator does not freeze on the freezer side. The refrigerator between the door panels is extremely hot and I hear the motor running. How do I get the freezer to freeze?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Sea Breeze
  • 4654 Answers

SOURCE: GE Monogram Side by Side 42" Freezer light is lit on front panel.

The defrost timer is what I think you are asking. It is behind a cover near the light, The timer puts the fridge in defrost ever 6 to 8 hours. If the timer is bad it will stop the cycle of defrost and cause the freezer and the cold food section to warm spoiling the food and increase the freezer temp. Try turning the timer screw clockwise until you hear the fridge compressor stop. If after this listen for a crackling noise that will be the sound of defrost taking place. If doing this starts defrost, you will need to replace the timer. 

Posted on Oct 21, 2007

docjohn174
  • 943 Answers

SOURCE: GE Monogram side by side freezer and refrigerator

HI thanks for your question. the problem could have been, a defrost timer, stuck on defrost. or a failing thermostat. keep a close eye on it, if it stops again. get in touch and we fix the problem. thanks

Posted on Oct 15, 2008

  • 833 Answers

SOURCE: GE Monogram freezer side working but refrigerator side is not.

Did you clean the condenser?  Is the unit FULLY defrosted?   Defrost fully!!!!!!
Did he check the amount of gas in the unit?  If your unit has low gas...it is in need of more.  R12 is expensive.
Check gas level:  Shut unit for at least one hour.  View compressor.  Several pipes...we're looking at the largest.  Start the unit.  This pipe will begin to frost.  If it does not clear to dry, ice or wet...stays frosted...it is low.  Get the repair guy back ... but ask how much he'll charge first.

Posted on Dec 12, 2008

peyton32034
  • 410 Answers

SOURCE: 48" side by side Monogram center between doors getting very hot

this problem is due to low or no air flow aross the condenser coil on your refrigerator. according to sthe model number you listed I'm assuming this is a bult in unit so the condenser coils are going to be on top of the unit. Here are the steps to check and possibly repair your unit:

  • Open compartment cover on top.
  • check and clean the coils that will be exposed, you can either vacum or blow them out with compressed air depending on how dirty they are
  • there is also a fan that cools this coil, check that it is running. this is probably why it is getting so hot in center post and freezer isnt doing good.
if the motor is bad you can position a regular house fan blowing into the motor compartment and it will get everything back to normal until the unit is repaired.
Fyi: there is a hot gas freon line that runs between the doors that controls exterior unit moisture and when there is poor or no air flow across the condenser coil it causes this area to get extremely hot. There is no fire hazzard tho.
If I can be of further assistance please ask.Thanks Peyton

Posted on Mar 13, 2009

  • 13 Answers

SOURCE: GE Monogram freezer not freezing food & refreegiration side not cold enough

first thing to look for is the freezer fan running. then is the air circulating in compartment. blockage is a cause. themostat setting is important.you can leave freezer door open and trigger the door switch.you should feel cold air comming ot. i know it may sound silly check to see if freezer light goes off when shutting door. fan,circulation,cold air input.thermostat,lightoff. good luck

Posted on May 03, 2009

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48" side by side Monogram center between doors getting very hot


this problem is due to low or no air flow aross the condenser coil on your refrigerator. according to sthe model number you listed I'm assuming this is a bult in unit so the condenser coils are going to be on top of the unit. Here are the steps to check and possibly repair your unit:
  • Open compartment cover on top.
  • check and clean the coils that will be exposed, you can either vacum or blow them out with compressed air depending on how dirty they are
  • there is also a fan that cools this coil, check that it is running. this is probably why it is getting so hot in center post and freezer isnt doing good.
if the motor is bad you can position a regular house fan blowing into the motor compartment and it will get everything back to normal until the unit is repaired.
Fyi: there is a hot gas freon line that runs between the doors that controls exterior unit moisture and when there is poor or no air flow across the condenser coil it causes this area to get extremely hot. There is no fire hazzard tho.
If I can be of further assistance please ask.Thanks Peyton

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