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No power - model HPR10XC6 - manual says check fuse. Is fuse in plug? How do I open plug? I definitely have power to outlet.

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  • gerijoan Jul 14, 2010

    Found the fuse in the unit - finally! Took it to Radio Shack; they didn't have one but tested it for me and it was fine. Put it back in the unit and it works. Unbelievable. FYI: If I'd known what I was doing, I would only have had to take the front panel off. Live and learn.


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The fuse is most likely inside the unit itself. There should be an access panel to access all the electrical components and relays. Inside there, you will find the fuse. It could either be a high voltage buss fuse or it could be a small low voltage automotive type fuse. The smaller automotive fuse will either be in an enclosure holding the fuse or attached directly to a control board.

There also may be a re-set button or fuse inside the unit so keep your eyes peeled for that as well. Good luck.

Posted on Jul 05, 2010

  • gerijoan Jul 09, 2010

    Your solution was fuse was probably in unit itself behind a removable panel. I have taken off two panels but cannot get to front of unit without taking sides also. In other words, I would be removing the entire outside cabinet. Can't believe they would put a fuse that might need replacing in such an inaccessible place. Your thoughts on this?

    I still think the fuse may be in the plug, but there is one screw with a strange head that cannot be removed with a slotted screwdriver or a Phillips screwdriver. Any suggestions there?

  • Bill Jul 13, 2010

    Its most likely a security bit set. And it may be located in the plug. It could be the manufacturers way of keeping DIY homeowners out of the unit.

    Check your local Harbor Freight Tools. They carry an arrangement of security bit sets for a pretty cheap price. Its where I got all my security bit sets.

    I doubt you would need to remove the entire shell to access the system. I won't rule it out...thats how I must access most commercial microwaves...have to remove the entire shell to get to the guts.


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