Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Frig purchased 9/2007, first plugged in for use 9/2008. Changed water filter last in June 2010. Status light blinking orange after just 3 days. FF stopped cooling end of June. Unloaded both sides and unplugged. Much frost in lower freezer area. Allowed to defrost. Cleaned drip tray and dust. Plugged in evening of 7/4; status light green. Morning of 7/5 status light is blinking orange. What do we do next?

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  • 4,059 Answers

If it has frosted up again it's a defrost problem.
The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass(disconnect the two wires plugged into it and twist them together) the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others. You can post your model number into one of several appliance parts sites on the internet and search for defrost components to find your parts.


Posted on Jul 05, 2010

  • 1 more comment 
  • msmarcia Jul 05, 2010

    A more basic question for you please: Does the blinking status light mean that it is frosted up?

  • Charles T Nevin
    Charles T Nevin Jul 06, 2010

    I would need a model number so I could find an owners manual to find that information since it should tell what all the lights etc. mean.

  • msmarcia Jul 07, 2010

    Model # ED2FHEXTB


    The short manual that we received with the frig says to watch for the light to turn from green to amber to red as it approaches needing to be changed. There is no mention of a blinking light. And, of course, it shouldn't need changing after just 3 days!


    I looked online for a manual but I could not find one for our model #. I don't know what model # is similar enough to look for instead. I hope you have better luck finding a manual. Thanks.

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I've got a side by side Whirlpool refridgerator. The Water Filter status light is not indicating. What could be the problem and solution?


There are several pages that explain dispenser programming. This is on page 10 of the owners manual.

Water Filter Status Light (on some models)

The water filter status light will help you know when to change

your water filter. When the water filter status display changes from

"GOOD" to "ORDER," this tells you that it is almost time to

change the water filter cartridge. Replace the water filter cartridge

when the water filter status display changes to "REPLACE." If

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noticeably, change the filter sooner. The filter should be replaced

at least every 6 months depending on your water quality and

usage.

After changing the water filter, reset the status light by pressing

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Changing the Water Filter

1. Press the eject button to release the filter from the base grille.

2. Pull the filter straight out.

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IMPORTANT: Do not discard the cap. It is part of your

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4. Align the ridge on the cap with the arrow on the new filter and

turn the cap until it snaps into place.

NOTE: You can run the dispenser without a filter. Your water

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base grille and rotate the cap until it is firmly in place.

5. Remove the covers from the O-rings. Be sure the O-rings are

still in place after the covers are removed.

6. Push the filter into the base grille. The eject button will pop

back out when the filter is fully engaged.
7. Flush the water system. See "Water and Ice Dispensers."

Water Filter Status Light:

The water filter status light will help you know when to change your water filter.

When the dispenser control panel's water filter status display changes to "ORDER," this tells

you that it is almost time to change the water filter cartridge.

Replace the water filter cartridge when the water filter status display changes to "REPLACE."

The filter should be replaced at least every 6 months depending on your water quality and usage.

NOTE: If water flow to your water dispenser or ice maker decreases noticeably, change the

filter sooner. After changing the water filter, reset the status light.

Details:

Pressing and holding RESET FILTER starts the 3 seconds countdown. Using the dispenser

cancels the countdown AND no dispensing is permitted. The number '3' blinks 3 times and the

'invalid' tone sounds 3 times and user has to release both the pad and the button and press

the button again to start it over

After 3 seconds, the BLUE WATER BARS in the Icon flash and an audible tone sounds 3
times. When the system is reset, the "ORDER" and "REPLACE" icons will disappear from the

display screen. See figure 16.
Note: Users can reset the filter status at any stage.

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To unlock dispenser:
➢ Hold DISPENSER LOCK button for 3
seconds. Green indicator light above
button will go out.


Filter reset

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