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Phillips 50 While watching tv the audio shuts off. I can change the channel or cycle the power and it comes back right away. The manual says if it doesn't receive a signal the audio will shut off. I have satellite so i was wondering if maybe some of the signal was missing and the audio shut off. Please help before I throw the remote through the tv.

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There was a problem with the software several months ago. with that issue.
Turn on your TV and enter to following code 123654 on screen you should see a software version something like BJ24u 1.6

U can download current firmware from Philips consumer portal

Posted on May 02, 2008

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You have to turn up the volume to 38+ in order to hear the TV, when you use to be able to hear it at 10, is there a control board that goes out and what Is the name of it?


Hi Geoff, I hope I can help you with this. If you are using an accessory device (DVD, DVR) check cables to see that they are secure and if device has audio out option that it is set correctly. Also check to see that Video and Audio cables are connected to matching inputs on your set.
If you are using DVI to HDMI you will need to use a separate digital audio cable. DVI cables do not carry audio signal. After attaching the audio cable if you still do not hear sound you may need to set Digital Audio In. To do so:
  1. Press Menu Button on remote.
  2. Press the cursor ring down to highlight SETUP.
  3. Press the cursor ring left to enter SETUP menu.
  4. Press the cursor ring down to highlight SOURCE.
  5. Press the cursor ring left to enter SOURCE menu.
  6. Press the cursor ring down to highlight DIGITAL AUDIO IN.
  7. Press the cursor ring down to select the source you want to associate Digital Audio with. HDMI 1 or HDMI 2 in this case. You might need a software update also.
    The latest software solves the issues below:
    1. TV (Plasma 42" and 50") will not turn ON/shut off itself and Red LED blinks 4- times. Recover if main switch on/off.
    2. 37" LCD full white screen appear when upgrade software.
    3. Some channels not available after turn ON.
    4. Delta volume changes, not remembered.
    5. Preferred channel changes, not remembered.
    6. Green or yellow static (sometime snowy) on HDMI picture.
    7. Picture and sound loss for 5 to 10 sec (green LED is still ON) and back to normal.
    8. Audio loss in all inputs and can be recovered when main switch ON and OFF.
    9. TV set turn ON by itself/ green LED light up and goes off when set is ON.
    10. Intermittent audio loss in NTSC RF channel.
    11. Crack sound with high input signal.
    12. Include the possibility to download the rating table (RRT5 capability) for digital programs.
    13. No video/ no picture with sound.
    14. Intermittent On-Screen Menu pop up by itself and can be removed by pressing the 'MENU' button.
    15. Channel information display too long.
    16. Improvement on scramble channel.
    How to check the current software version on my TV set?
    1. Press 'MENU' button on remote control to display the on-screen menu.
    2. Select TV MENU and press the cursor right.
    3. Select INSTALLATION and press the cursor right.
    4. Select SOFTWARE UPGRADE and press cursor right.
    5. Select CURRENT SOFTWARE INFO to display the current software version on your TV set.
    6. If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded.
    7. Follow the instruction in the user manual or Firmware Upgrade Readme file on how to upgrade your software.
    Where can I find the latest software for my TV set?
    The Firmware Upgrade Software and Readme File documents can be found on the Philips support website. Refer to the SOFTWARE section.

Feb 04, 2016 | Flat Panel Televisions

1 Answer

Phillips 40PFL3505D 42 inch tv stuck in channel search mode , continuous cycle


You can try to go back to factory settings.
After that disconnect the power from the TV and wait for about an or two hours. Then put on the power and try to make the installation complete from the start.

Regards GJ

May 25, 2014 | Philips 42PFL5332D 42 in. LCD Television

1 Answer

A yellow line going down the left side of the television


you likely have the "screen size" option set to allow the TV determine the best size (3:4 , 16:9, ...). Set it manually to 16:9 for HD channels or 3:4 for low-def channels.

The line should go away. This is a common problem on Samsung, Sony (Green line right side) and Phillips (yellow line left side).

May 05, 2011 | Philips 50PF7321D 50 in. Plasma HDTV

1 Answer

LG shut off by itsself last night Comes on but, green light flashes a couple of times, makes a clicking sound red light comes on then shuts off. The tv also, turns on if i manually press the channel button...


Tries unplug,replug the tv back like an hour later.The tv,now it will resetting itself back to the factory setting.The tv should work now.Not,than the power supply board is dead.That the board,where the power a/c cord plug into it.Try website Ebay.com to buy a refurbish power supply board for the replacement.

Oct 25, 2010 | LG 50PC5DC 50 in. Plasma HDTV

1 Answer

While watching, TV made a sharp bang sound. Sound still good, channels can be changed, but no screen, no raster


While watching, TV made a sharp bang sound. Sound Problem with the Zenith Z50PX2D 50 in. HDTV Plasma Television While watching, TV made a sharp bang sound. Sound still good, channels can be changed, but no screen, now tv wont come on at all?

Sep 26, 2010 | Zenith Z50PX2D 50 in. Plasma HDTV

1 Answer

I was watching the TV when it suddenly turned off. The audio fom the cable channel was still running on the independent surround audio system and I could change channels on the cable box. The power light...


Your partial resonance power supply IC with IGBT switch is bad. You will have to have tech replace it for about $50.00. The reason why your audio system still runs is because it is not part of your tv.

Sep 04, 2010 | Toshiba Flat Panel Televisions

2 Answers

I have a lg plasma,and the problem is it comes on for about 1 second then shuts off. repair shop says its the power supply? what do you think?


If the repair shop says it is powerboard it means they already took a look at the TV and you dont need to worry about it.
If you have any doubt please post the sympton here (detailed) and I can tell you for sure what the TV needs.
I need to know what the led does and how it does.

May 16, 2009 | LG 50PC1DRA 50 in. Plasma Television

1 Answer

Phillips 50PF9431D/37: Perfect Picture, inuadible audio


The audio or sound IC (integrated Circuit) on the TV panel maybe bad and need to be replaced.
Also, the speakers of the TV may have a weak connection from inside the panel.
But my best bet is the first solution i gave. If u are not a qualified electronics technician then take it to a service centre.
Joseph Asoh,
Abuja, Nigeria

Mar 12, 2009 | Philips 50PFP5332D 50 in. Plasma...

2 Answers

My 42 inch plasma wont turn back on after power cut?


Hi,
We purchased a phillips plasma 50" in july 06 and it cut on and off 5 or more times a day I called phillips customer service they told us it was due to the cable company they came out and changed the tv jack gave us a new box and tested the lines said everything was ok. The problem still kept happening got back to phillips and they sent us a flash drive to update the info in the tv. still kept happening told us it was due to tv being sensitive to power flutuations. well we are now 5mths out of warrenty and the power board blows up! phillips will not do anything to help the person I spoke with admitted we were given bad advice the bill was estimated at over $500 so if I were you if its still under warrenty make them send someone out to look at it, Reading up on phillips tv complaints this seems to be a common thing By the way phillips customer service sucks dont rely on them to help you much. good luck

Jul 02, 2007 | Philips 42PF7320A 42 in. Plasma HDTV

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