Hİ,
1. You can try the "Microsoft Automated Troubleshooting" in this link.
2. If it doesn't solve the problem you may try to do the following:
Close all open programs
Open registry editor by going to Start –> Run and typing REGEDIT and press Enter
Navigate on following key
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/ Control/ Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
Look for any of the following names in the right hand column.
UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
If any of those keys shown above are listed, right-click on them and choose Delete
After deleting the keys, close your Registry Editor
Reboot your computer.
Check if your CD or DVD drives have returned. Also check your Device Manager and verify if there is still a yellow exclamation and error code on your CD or DVD drive is.
NOTE: You might need to reinstall any CD recording apps you had, if they start not to work completely, after doing this.
Hope this helps.
Waiting your comments.
Kind Regards.
ok followed yr instructions and will restart computer. than will run my driver dectective to see if error codes are still there and try and burn cd and playback on drive d
As per your instructions corrupt or missing codes still exist.
Hi,
Did you reinstall the drivers? And you can try after installing latest updates of Windows.
What is the name/model of your CD drivers? I can try to find compatible drivers for XP.
I checked the driver info stated that both drive D and E driver provider is microsoft version 5.1.2535.0 dated 2001. My other question can this driver be used for both DVD/CD-ROM AND CD-RW? Should not drive E have separate type burner/cd-rw driver?
Hi,
I asked the CD Drive/device name and model. It is the software (driver) version.
Ok. As I see the Windows XP installed the CD driver software automatically. You don't need to install additional CD or DVD driver (software). Normally, Windows XP provides native support that allows this drive to read a data or music disk and to burn a CD-R disk. But no support for playing dvd disks or for burning dvd or cd-rw disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required.
- Is there a question mark on your CD or DVD drive letter when you check it from the device manager?
- Did you try to see the files in the CD or DVD?
- Did you managed to burn CDs and playback before with these CD/DVD drives?
If you can read the CDs, and if the only problem is with burning CDs and playback on the drive (if you are trying for the first time), then the problem may be the drive (device) not software. Some older drives are not compatible with certain DVDs.
Waiting your comments.
No ? on drive letters. Not sure what you mean abt did I see files in CD or DVD. When I burned in media player would play but no audio. when I used sonic intermitting play of tracks. Yes i was able to burn and play on both drives prior to this problem, and not that you mention it I think I recall before using memorex having this problem before. Will try different brand.
Should I also maybe install newer drive for this even those this computer came with these manufactor drives by microsoft. Maybe time to update to newer drivers. Any recommendations and will they over write these drivers?
Yes,
When you updated the drivers, it automatically replaces if there is newer version published.
Ty for your assistance however computer crash and had to format and reinstall windows xp and lost all my files/doc I am so pissed at the moment.
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