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I have a DAV-X1 Home Theatre System. Works fine except I can't open the DVD tray anymore it says DEST ERROR. I read that you said that it is the IC in the processor board. You need the exact model #. Where do I find the model # ? I've looked in the back, top and sides of the player and can't find it. I know nothing about electronics. Sony tech help was NO help at all.

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Well, lets try something real simple before we go deep. In some models of Sony, there is a small hole beneath the dvd drive. If you have such a hole, insert a small pin into that hole. Now push the eject button and then push the pin well into that hole. Wait for about 2 seconds and see if the tray comes out. If that hole does not exist in your model, then try this. Push the eject button and tap HARD above the dvd tray. Try this a few times, and you will see the tray pushing out. Best wishes.

Posted on Jul 05, 2010

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  • tahoemollyo Jul 05, 2010

    Neither of those suggestions worked. But, while under the machine, I did find the model # it is # HCD-X1

  • tahoemollyo Jul 05, 2010

    Hello, I'm still here, it's been hours since I replied to your suggestion.

  • tahoemollyo Jul 06, 2010

    This is the following day. I guess I need to cancel, since there is no follow up suggestions when the first ones don't work. :-(

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