Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

1 Answer

My ice maker has stopped making ice. the water dispenser works fine with good flow. the sensor for the ice maker seems to have a different blinking pattern for th eice level. i could be wrong, but i thought when the door is open, there is a steady blinking pattern on the LED. there is a double blink then a pause. i checked to make sure the hopper was clear. i did fined a piece of ice which has been the case before. this time, it didn't clear it. some thing had fallen into the ice dispenser an di thought thast was blocking the LED path, but that has also been cleared.

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  • KitchenAid Master
  • 19,396 Answers

Hi.

As first step ensure that you have performed a complete defrost. The most common cause for icemaker malfunction is ice blocking the water lines to icemaker or the icemaker blades itself.

If defrost does not fix the problem, then the icemaker motor must be tested by energizing it. A full defrost or a partial defrost done using an hair dryer usually fix the problem. If you use the hair dryer be very careful, there is a good chance to damage the fridge panels.

You can find all parts and diagrams here: KSCS25INSS00

Posted on Jul 05, 2010

  • 3 more comments 
  • Chris Marshall Jul 06, 2010

    thanks for your reply.



    the icemaker is free of ice - unless water has frozen inside the fill tube. there isn't even an attempt to fill the ice maker. would there still be water trying to fill? i don't hear any water trhying to fill at all.

  • Ginko
    Ginko Jul 06, 2010

    Re:"thanks for your reply. the icemaker is free of ice - unless water has frozen inside the fill tube."

    Indeed water freezing in lines is one of most common cause for icemaker not filling.

    Defrosting lines is the first necessary step in troubleshooting. If you have not done it yet you must do a complete defrost first to exclude this possible cause.

    If after defrost there is still no icemaker filling, then go and test the inlet valve. A basic test is done reading Ohms. If the valve reads infinity, then is bad.

    Here the valve:PS2367038

    Valve is part number ten in this diagram.


  • Chris Marshall Jul 06, 2010

    thanks. where can i access the valve so i can meter it? will it be at the back of the fridge? if it was trying to fill, wouldn't i at least hear some kind of click of a solenoid trying to open the valve?



    i tried to feel inside the fill tube just above the icemaker and didn't feel any blockage, but i could only go so far up with a make shift tool to fit inside the tube. if i can access the fill tube as well, i should be able to test the line for an ice blockage or at least be able to defrost the tube.



    i would suspect the vavle as up to the point it quit working, the ice cubes were full size and water flow was fine.



    again, thanks for the info.

  • Ginko
    Ginko Jul 06, 2010

    To replace the valve you need to take out the ice maker.
    To remove the icemaker:
    Disconnect main.
    Undo the screws holding icemaker door (two I think).
    Disconnect icemaker connector.
    Remove the screws holding the icemaker.
    Slide off the icemaker.
    Valve is part 10. undo pipe and undo the screw holding the valve
    Valve should be tested before replacement. A basic test is done reading Ohms, if it is open then the valve is definitively bad. Complete testing is done reading volts. For safety reasons this test must be done by a tech.


  • Chris Marshall Jul 07, 2010

    thanks, ginko. i will test the valve. i saw last night how the ice maker comes out and got your message this morning.



    i'm guessing it's a 120VAC circuit that operates the valve. i appreciate your concern for safety, i'm sure to myself and the components. btoh of which i am very aware of. as it turns out, i am a robotics and automated systems technician/technoloigist that works closely with high and low voltages, many times live.



    i really appreciate your help. if you have any more detailed suggestions, mechanical or electrical that would be great.

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Ice maker kitchenaid super ba is not working . Chilled water dispenses but no water seems to enter ice maker.


Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
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http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

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http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

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Ice maker


Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
-----------
Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
--------
Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

-------------

Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

-------------

Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

-------------

How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

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