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The outer ring of the element is most likely broken. You'll need to replace the element.

Source: electric cooktop burner malfunction

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I'm having the same problem with my jec9530. The dual burner just quit working one day. I called jennair and they sent me a replacement "custom control" for free. 6 months later it quit again. I am now considering attempting to put an infinite switch (dual), part #PS786568 in its place. It is not electronic, and it looks like it is used for the jec9536 middle back dual burner. It is only $35, even if it doesn't work like the electronic one I don't care. My wife usually only uses both burners at the same time anyway.

Source: Inop burner on new jenn-air JEC9530 elec flat cooktop

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There are a series of holes in the burner leading down from the main flame area to the pilot tube, ensure the holes are not plugged/restricted.

Source: Kenmore Elite 30" gas cooktop installed. Large right front burner

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