Question about HP PAVILION A6230N DESKTOP PC
My father-in-law bought a pc on 9-20-07. it's a HP w/vista. he paid to have trend micro anti virus software to be installed. a couple of days ago he started getting "pop-ups" asking to allow adobe flash player of google tool bar to run. doesn't make a difference what you click, they (and only the two mentioned) keep popping up repeatedly. he called me and i asked when he installed norton because it had just expired. he said he never did....and the trend micro was never installed. i removed norton, installed trend micro, ran scans, and computer is much faster but he still gets these "pop-ups". his wife's account works perfectly normal. his is the administrator account in which i did everything. any ideas?
#1 when you ran the scan, did it find and "fix" a problem...
norton (apparently) let in something like that to my unit and the
first thing I did was delete norton, then I re-formatted using the factory disk/not just restored/ and then it took me about 9 days, from the time I first downloaded it till I could actually(no glitches no dissapearing internet, no other problems) feal like I had a working AV program. That was an AVG security suite $54.95
not AVG 7.5 but AVG 8.0...7.5 is free download - rock bottom minimum protection.
I must say, in all fairness, that it seemed to be a problem with my machine that made it take the 8-9 days to iron out the bugs in it( not continuos work of course)....
Hate to say it but sometimes when files are corrupted by a virus or spibot etc. there doesn't seem to be anything to do except re-format...it won't show up in the program list/that way you could delete it, or give it's address/ so you could place the add. in your "Blocked addresses" file on internet security, under
tools.....at least your unit is funtioning/so you can back up
(on a cd) the files you want to keep
Posted on Apr 23, 2008
Are you using internet explorer???
DONT. Use Mozilla Firefox instead. Its safer , faster.
Posted on Apr 20, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 21, 2011 | Compaq Computers & Internet
Oct 14, 2011 | HP Computers & Internet
Mar 08, 2011 | Acer Windows Vista TL-562G Notebook
Sep 02, 2010 | Computers & Internet
Jul 07, 2010 | E-Machines eMachines Desktop PC
Feb 17, 2010 | Dell Dimension 4600 PC Desktop
Jul 25, 2009 | HP Pavilion a6600f Desktop PC
Nov 03, 2008 | HP Cameras
Aug 10, 2008 | HP Photosmart C4280 Aio Printer
181 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: