Question about HP PAVILION A6230N DESKTOP PC
My father-in-law bought a pc on 9-20-07. it's a HP w/vista. he paid to have trend micro anti virus software to be installed. a couple of days ago he started getting "pop-ups" asking to allow adobe flash player of google tool bar to run. doesn't make a difference what you click, they (and only the two mentioned) keep popping up repeatedly. he called me and i asked when he installed norton because it had just expired. he said he never did....and the trend micro was never installed. i removed norton, installed trend micro, ran scans, and computer is much faster but he still gets these "pop-ups". his wife's account works perfectly normal. his is the administrator account in which i did everything. any ideas?
#1 when you ran the scan, did it find and "fix" a problem...
norton (apparently) let in something like that to my unit and the
first thing I did was delete norton, then I re-formatted using the factory disk/not just restored/ and then it took me about 9 days, from the time I first downloaded it till I could actually(no glitches no dissapearing internet, no other problems) feal like I had a working AV program. That was an AVG security suite $54.95
not AVG 7.5 but AVG 8.0...7.5 is free download - rock bottom minimum protection.
I must say, in all fairness, that it seemed to be a problem with my machine that made it take the 8-9 days to iron out the bugs in it( not continuos work of course)....
Hate to say it but sometimes when files are corrupted by a virus or spibot etc. there doesn't seem to be anything to do except re-format...it won't show up in the program list/that way you could delete it, or give it's address/ so you could place the add. in your "Blocked addresses" file on internet security, under
tools.....at least your unit is funtioning/so you can back up
(on a cd) the files you want to keep
Posted on Apr 23, 2008
Are you using internet explorer???
DONT. Use Mozilla Firefox instead. Its safer , faster.
Posted on Apr 20, 2008
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Posted on Jan 02, 2017
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