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Re: HP officejet 5610 all in one series
If it is a word document then make sure it is not opened in word viewer, if you have word viewer then you will not have a option to edit the document.
You need to have the full version of microsoft office.
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Will it color copy- stand alone? Try making a copy on the printer by itself. If the copy is still printing in blue, then go to the service section in the menus, and clean the print head, if that does not work then try the recalibrate function. -If the copy comes out fine when you try it stand alone, try deleting the printer and reinstalling the printer.
You may have a couple of problems. First, you say you have more than one icon in your Printers dialog box for 5600 series printers. My guess is that you installed two different drivers, one for the 5600 and one for the 5610.
Try deleting the 5600 printer icon and making the 5610 the default printer. Run the test print again to verify it works, then open a Word document and see if you can print that.
This brings me to the second issue; what exactly are you trying to print? The issue in this case, may not be the printer but an issue with the document. Some documents have a security feature that prevents printing. Try different documents (Word, Excel, etc...) and see if the problem is across the board. Post the results here.