Question about Audio Players & Recorders

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Cannot get surround sound even though display reads Dolby Digital? The speakers are connected correctly as I can hear sound when I set to 5 channel stereo...

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  • craigsteward Apr 18, 2008

    AVR-788

  • craigsteward Apr 18, 2008

    I own the DENON AVR-788. I also have a manual in front of me, but it is not clear.
    http://www.usa.denon.com/ProductDetails/...

  • craigsteward Apr 18, 2008

    I have the manual and set up guide. Both came with the product. Does not help.

  • craigsteward Apr 18, 2008

    I guess what I am looking for from you is how would the typical set up be on a DENON product to get surround sound? For example, what should my Input setting be? I have messed around with this for over 10 hours and messing around more is not really an option any more, I am looking for someone familiar with this product who can walk me through the typical steps to set up surround sound?

  • craigsteward Apr 18, 2008

    Actually - I just went thru auto set up again and my TV is now working in surround...however, not the DVD palyer. Does surround sound depend on the input? MY DVD palyer is an HD upconverting with an HDMI connection and the display reads "Stereo" , not DOLBY DIGITAL. Does that mean I cannot get true surround through the DVD player I own?

  • craigsteward Apr 18, 2008

    I only have the HDMI cable from DVD to Receiver, is that not sufficient?

  • craigsteward Apr 18, 2008

    So I connected the audio also, but I do not have a coaxial cable. Will this not work until I get one??

  • craigsteward Apr 18, 2008

    One last question, why does teh display, read "stereo" on the DVD setting, but "DOLBY DIGITAL" for the TV setting? I am getting surround sound thru TV setting now and I do not have a coaxial or audio connection for that, all I have is the HDMI and it is working?

  • craigsteward Apr 18, 2008

    I guess my confusion is this. I can press the STD button on the remote while watching a DVD and the surround speakers work, but is this true surround sound? I thought that this was just a conversion of a two channel output to a five, but not really true surround? At least that is what it looked like from the manual. Am I correct in this assesment? Should the in put read "DOLBY DIGITAL" in order to get true surround?

  • craigsteward Apr 18, 2008

    I only see manual input setup on page 20, there is nothing about output?

  • craigsteward Apr 18, 2008

    so once i get the coaxial cable, the input diplay should change to dolby digital?

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2 Answers

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Which model are you pertaining? try this links

http://usa.denon.com/AVR-1707-OM-E.pdf
http://usa.denon.com/AVR-1507-OM-E.pdf
http://usa.denon.com/avr2803_ownersmanual.pdf

chances are surround modes are not set properly and check on the cabling as well, this manuals will give you guide for it.

Posted on Apr 18, 2008

  • 14 more comments 
  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Do you have the setup guide as well?

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    http://usa.denon.com/AVR-788-SetupGuide_...

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Use menu setup using the controller and base it on page 20 on the user guide, manual setup has an option to select autosurround mode.

    Going to pages 24,25 and 26 will show you how to set things up and other settings.

    This is going to be tricky though and since you are the one who can evaluate the settings and the only one who can here, just play around with the settings, here's the link so that we will be on the same page

    http://usa.denon.com/AVR-788-OM-E_108.pd...

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    since there is a test button on the remote, you are actually on the right track you just have to change a setting, use the Page 66 guide though that will help you a lot troubleshooting it.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    What are the devices that you actually hook on it? DVD? TV? Video cassette recorder?

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    from back of DVD the audio out L/R is it hooked up on the DVD/HDP at the back of the receiver? aswell as the Co-axial out from back of dvd is the cable hook up from the back of receiver at coax-1 (dvd/hdp)? audio doesnt have anything to do with the output quality as long as it is plug on the correct port.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008



    So this is how you should connect it

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008



    No that is not sufficient, it will transmit audio but cannot actually/specifically direct the sound to the speakers/outputs. Hope this help.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Let me see whats on the specs because it may give you that option but you will have have to change the settings at menu on input setup, try to assign it to coax1 and test it

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    one way or another you will need another cable that will support the optical view, either use an s-video cable for Optical then HDMI for audio and change setting from input source, but if you only have HDMI connected and nothing else from DVD chances are manufacturer cant guarantee it will help because you will have to enable or disable one feature of the HDMI cable because it has an audio/video capability. you can use HDMI as an audio output when you go to manual setup as stated on page 20 and select HDMI as audio output source.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    EXACTLY!! Dolby digital is what you should see.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Number 2 choice manual setup then to hdmi setup-hdmi audio output

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    But i think the HDMI setup for that is only for TV and AMP though.


  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Here is the thing though since what you are using is an adapter to connect an HDMi to the DVD, it is not a direct HDMI cable from receiver to DVD right? try using a HDMI cable all the way from DVD to receiver. It maybe the cable that you are using.

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Dude i Think its you cable since if the other end is hd and on the other end its HDMI, its actually trimming the datas being sent to the device, HD and HDMI has different communication process since HDMI is much faster than HD so that is why its trimming information and recognizes it as stereo....

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Apr 18, 2008

    Here is our answer- Page 11 of the manual. hopefully it will not confuse us by now, Denon is really hard to configure, but third party connectors or devices are really hard to break as well, it may or may not work thats the negative side of it. Man i appreciate your patience on this. Feel free to let me know.

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Please provide the model and the make to assist you better

Posted on Apr 18, 2008

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My Sanyo DP23845 23 In. LCD Television does not have any options under set up beside color-how do I add channels?


HDTV inherently provides a superior sound quality simply because the sound of HDTV is digitally transmitted. The difference in sound between an HDTV television and an analog television is rather noticeable. In fact, it is directly analogous to the difference between the music on CD's compared to the music on audiocassette tapes.

The difference in sound quality provided by HDTV televisions and programming does not end there. Many HDTV programs are also broadcast in Dolby Digital 5.1 surround sound, but in order to take full advantage of this technology, it is necessary to have the right equipment.

Dolby technology has been created by Dolby Laboratories, Inc. This technology is the most renowned provider of digital audio technology. Also, Dolby Laboratories is known for reliable and superior products. For these reasons, Dolby Digital Surround has become the standard for HDTV. Many television manufacturers substitute their own surround sound systems, but they cannot live up to the reputation and performance of Dolby. Therefore, it important to check the specs on an HDTV television before buying in order to ensure that it uses Dolby Digital Surround.

When using Dolby Digital Surround Sound, there are three options for set up. The first option is to buy a television with high quality center channel speakers, woofers, tweeters, and Dolby technology installed in the television. With this option, it is unnecessary to buy addition equipment to take advantage of Dolby Digital Surround Sound.

Another option for taking advantage of the Dolby Digital Surround Sound with an HDTV is to connect an external set of surround speakers to the television. With this option, the surround sound set up includes a front pair of speakers, a surround pair of speakers, a center channel, and a subwoofer. Sometimes, the front speakers are "powered towers." This means these towers include subwoofers.

The placement of these speakers is very important for the quality of the surround sound. The Center Channel Speaker should be centered either above or below the television. The Front Left and Right Speakers should be placed in an arc formation in line with the Center Channel Speaker. The Surround Left and Right Speakers, on the other hand, should be placed to the left and right sides behind the listening position. Many people choose to wall mount these speakers.

The third option for taking advantage of the Dolby Digital Surround System included in an HDTV television is to use an external set of front speakers can be connected to the HDTV television. This configuration is useful if there is not enough room to set up the external surround sound system and the HDTV does not come with Dolby Digital Surround installed. This isn't true surround sound, but it is a viable alternative to those who can't take advantage of the first two formats.

The audio and video outputs of the DVD or VCR can be connected to the AV receiver's video outputs. If a separate DVD and VCR need to be connected, one can be connected to the VCR1 connection and the other can be connected to the VCR2 connection. The AV receiver's VCR video and audio outputs should then be connected to the audio and video inputs of the DVD and/or VCR. In this way, the DVD and/or VCR will be able to record video signals that come through the AV receiver and the VHS tapes and/or DVD's will be able to be viewed on the HDTV.

To take full advantage of the Dolby Digital Surround Sound technology, one of the video outputs of the DVD player and/or VCR needs to be connected to the AV receiver. The digital coaxial audio or digital optical connection must also be connected to the AV receiver.

How do I connect my CD player?

A CD player can be connected to an AV receiver. The CD player's digital audio outputs can be used to connect the CD player to the AV receiver. A CD-Recorder can also be connected the AV receiver by using the Audio Tape Record/Playback input/output loop connections. In this way, the CD-Recorder will be able to function much like a standard audiocassette deck.

What else will I need?

Besides the basic electronic equipment needed to set up Dolby Digital Surround Sound, it is necessary to have connection cables. This includes video, audio, and loudspeaker connection cables. These cables need to be at an appropriate length in order to set the speakers in the proper position for optimal surround sound quality.

Jul 29, 2012 | Sanyo DP23845 23 in. LCD Television

2 Answers

We hooked it up and have no sound


From the Console Settings screen in the System area of the Xbox Dashboard, you can configure the video output of your Xbox 360 console for a widescreen, high-definition TV, determine your audio options, and check your console's serial number and Xbox Dashboard version.
Go to correct section for ... Audio

Change your audio output settings for games from this screen. These audio settings do not affect DVD movie playback. For DVD audio settings, refer to an individual DVD movie's setup screen.

Settings consist of:

  • Analog Output Settings: choose Mono to merge the left and right audio signals so that you can hear all sound through a connection to a monaural TV or monitor; choose Dolby Pro Logic II to listen in normal stereo (no audio surround receiver required) or to listen to Dolby Pro Logic or Dolby Pro Logic II soundtracks from compatible games or other media.

    Dolby Pro Logic consists of four channels of audio: front left/center/right and a monaural surround channel that is mirrored in each of your rear left/right speakers. Dolby Pro Logic II uses digital signal processing to generate 5.0 audio (front left/center/right, rear left/right) from any stereo (left/right) programming, whether from movies, music, or games. Unlike movies and music, however, games are specially encoded with Dolby Pro Logic II decoding in mind.

    To listen in either Dolby Pro Logic or Dolby Pro Logic II surround sound, you must connect your cable's left/right (white/red) RCA connectors to a compatible surround receiver. For more information, see our connection page for the cable you're using:
  • Digital Output Settings: configure this setting only if you'll be using the Toslink optical digital-audio output from a compatible Xbox 360 AV cable (optical digital-audio cable sold separately):


    The default digital-audio setting is Dolby Digital 5.1. If this is your preference, you do not have to make a selection from this screen.

May 13, 2011 | Microsoft Xbox 360 Console

1 Answer

I just bought an Onkyo tx-s804 receiver. and some new rear surrounds. Since I am moving, have not set up anything formally, but have plugged my dvd player into the front video 4 input via an optical...


PCM is what it's receiving from the DVD player. The player has output bitstream settings, too, maybe even speaker configurations and distances. Read its manual.

May 11, 2011 | Onkyo TX-SR804 7.1 Channels Receiver

1 Answer

All 5 speakers work on test mode but on surround sound the left and right rear speakers are not working. How can this be?


Hello Ruby,

This is because your receiver is not in the correct surround sound mode for the number of channels being sent from the audio source, i.e. your TV or DVD player. It is likely your receiver is set for Dolby Digital (DD). You will need to switch your receiver to a Dolby Pro Logic (PL or PL II) setting to get audio from the rear speakers using your current audio source.

If you are unsure how to do this, please reply to me with the brand and model of the receiver. Some receivers have a "Surround Mode" button on the front of the unit or the remote. If you want to include further details of your setup, I can also give you some advice on attaining the best audio quality with the equipment you are using. You may be able to get Dolby Digital surround by changing some audio settings on the audio source or using a different connection.

Hope this helps. Please let me know if you need further assistance.

Regards,
BElectric

Mar 06, 2011 | Audio Players & Recorders

2 Answers

Right now my reciever will only play with two speakers (L and R). How do I get the 5.1 DTS back?


Are you using single digital coaxial or optical digital or the stereo RCA cable.
You might have that buttons on the remote for surround,2channel,3channel or 5.1 channel. orGo to the DVD's setup menu and click on "Audio Setup" or on "Languages" if there is no Audio Setup option and choose "Dolby Digital 5.1." (If you have a5.1, 6.1 or 7.1 system select "Dolby Digital EX" if it is an available option.) Depending on the age of the disc, the "Audio Setup" on the DVD menu may give you several choices: "5.1 Channel Surround Sound" or "Stereo Playback." If it's an old DVD, it might even say Dolby AC-3 (the professional designation for Dolby Digital 5.1). New DVDs may offer "Dolby Digital 5.1" and "Dolby Digital 2.0," the latter being stereo. Some of the disc menus offer only "Surround Sound" or "Stereo" options.

Aug 14, 2009 | Yamaha RX-V463 Receiver

2 Answers

Reciever only allows 2 channels(speakers) at a time.


I had this problem too. Finally, after using the MCACC setup and making sure all the speakers worked, I found I had to set the source to FM, TV or whatever from the remote control and set the mode to advanced surround sound using the front panal button on the upper right. Had to fool with them a lot. Good luck.

Jan 03, 2009 | Pioneer VSX-818V-K Receiver

1 Answer

RXV 1500, I am unable to get 5.1 audio


Just got off the phone with Yamaha customer support, who were very helpful.  The display on the amp, in the lower right hand corner, displays the source input, not the output.  So, for example, you can be watching cable tv, and the cable tv is sending a 2-channel stereo signal to your receiver.  Your amp shows only L and R.  But since it has a processing system, depending on the processing program you have chosen it will probably distribute that sound to all five speakers.  You will be confused, because you hear sound from all speakers but you only see L and R lit up.  You will believe that you are not getting 5.1 sound.  And you will be correct: you aren't, because the source is not sending you a five-channel signal.  That's where I got panicked.  So the Yamaha representative said, insert a DVD that you absolutely know contains a Dolby Digital audio.  I inserted Shaolin Soccer DVD, went straight to a scene in the middle, and bingo!  The center and surround right and left speaker lights lit up!  So there is the 5.1 surround sound.  It will light up when it detects that kind of sound from the source.  Otherwise it will probably give you a sort of "fake" 5-channel sound that it creates from a 2-channel source.
Now the question becomes, are your connections getting the 5-channel sound to the amp correctly?  I just confirmed that my DVD, connected with a Coaxial cable to the Yamaha, does get 5.1 surround sound, if the sound is encoded in the DVD.  I have not tested this yet with video games or Blu-Rays; I will post again if and when I confirm that this works on a PS3.

Apr 01, 2008 | Yamaha RX-V1500 Receiver

2 Answers

Back speaker sound


Why would you only hook up one speaker for the rear channel? in 7 channel stereo, all speakers have 100% signal sent to them as "stereo" in Dolby digital, rear speakers are for "effects" not dialog. like a plane flying past you or a car driving by, that's when you hear a rear speaker. It also needs to be placed behind you, not next to you or in front of you. Unless you are using zone 2 & 3 the receiver's surround back will work. if you only have left,right,center,sub & rear; the rear speakers should go to surround speakers not surround back. If you still have questions, post a comment and I can explain further. Hope this helps

Feb 04, 2008 | Yamaha RX-V2600 Receiver

1 Answer

Polk Audio RC55i In-Wall Surround Speakers (can't hear whispers)


I'd make sure that the receiver surround mode is set for one of the digital settings, such as Dolby Digital or DTS, and make sure that you have the center channel level adjusted to a level similar to the other two front channel speakers. I've seen/heard this happening when using dolby digital material & having surround set on something like 'hall' or 'stadium' or dolby surround, where only 4 channels are used & the amp has to 'mix' sounds to the left & right front speakers. It'll often sound like the actors on screen are talking out of the bottom of a barrel, with a hollow & tinny character to the voices.

Jan 07, 2008 | Polk Audio RC55i Main / Stereo Speaker

1 Answer

Onkyo TX-SR500 Dolby Digital problem


I just read over the problem you were having with your Onkyo TX-SR500 receiver. It sound like the unit needs to be setup for all five channels.Sence your symptom says the diplay shows Dolby D3/2.1. According to the owners manual with the remote control look for speaker setup whin the button is pressed the current speaker setup will be shown in the display. Press the preset/adjustment<> to change the current setting to five speakers. the listening mode will automatically change according to the number of channels you selected. Hope this helps. Radiotech

Aug 14, 2007 | Onkyo TX-SR500 Receiver

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