Question about HP 920 Plain Paper Fax

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Fax sends certain pages in duplicate

My fax machine sends certain pages in duplicate. For example, if the fax is 7 pages long, it sends pages 2,3,4 twice and the rest only once????? This happens to only one vendor, not everyone I send a fax to. Any solutions???

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If it only happens with that one vendor, the problem is almost certainly either on their end or somewhere in the interaction between the two fax machines.

The most likely answer is that their fax machine has a problem receiving some pages (either because the line is noisy or for another reason) so it has to reprint them. You could tell your vendor to try turning off error correction on their fax machine and see if that makes a difference.

Hope that helps.

Posted on Jul 06, 2010

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1 Answer

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This is right from the manual:
You can use the Multiple Send feature, which allows you to send a fax to
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1 Press Fax.
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For details about loading an original, see page 5.1.
3 Adjust the document resolution and darkness to suit your fax needs.
See page 9.1.
4 Press Menu until Fax Feature appears on the bottom line of the
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5 Press the Scroll buttons until Multi Send appears and press OK.
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8 To enter more fax numbers, press OK when Yes appears and
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Note
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9 When you have finished entering fax numbers, select No at the
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