Question about Microsoft Windows XP Home Edition

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Msi problem. I am understanding this better now. When my windows installer trys to configure destination.msi, I get a message that the installation package (msi) can not be found. And windows installer can not containue. I do not know how or what to do to fix this. And I do not know how to go to the registry, and wouldn't know how to, or what to do there, as suggested in one of the two e-mails you have sent me. This is the other suggestion you made. Please help. Thanks. JUDY

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Try Microsoft fix it ;
http://support.microsoft.com/fixit
or download there software to solve common problem: http://www.mydigitallife.info/2010/04/19/download-microsoft-fix-it-center-beta-to-find-and-fix-pc-issues/
Hope it helps
Have a nice time over there
please rate my answer

Posted on Jul 06, 2010

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Hi,

Windows installed is trying to configure the missing .msi file.Please follow the below steps to remove the msi files.
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I have a HP LaserJet 3055. I bought it when I was using XP but I now have a new computer using Vista. I have downloaded and installed from HP the installation setup program for Vista - followed all the...


Hi,
As i understand that you u r able to print and copy fine which ensure that there is no issue with the connectivity and scanning device.
However next troubleshooting comes in picture is software as per you have mentioned that yoiu have downloaded and installed the complete software couple of times still the issue persists.
In that case we need to Programn Scan to option in the printer software and on your all in one.


HP LaserJet 3050, 3052, 3055, 3390 and 3392 AiO Printer series - How to Program the Scan To Button and Create New Destinations
Information
The Scan To button must be programmed before it can get used. However, some destinations are programmed by default if the all-in-one is directly connected to the computer.
Details
To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
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NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above step
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Select the Save it to my computer and then press Next .
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Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

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