Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Image on Fax Send report is set to off,,, how do I change settings on the HP Officejet Pro 8500 All in One series?

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Posted on Jan 02, 2017

nonontech
  • 4737 Answers

SOURCE: my fax log report for

No, this message only reports that your sent report which should be saved in the memory is set to Off.. which means you'll not be able to see the sent report after they are sent. This will not affect your fax. Suppose if you want to print out the Fax report, you need to set this feature On, otherwise you'll not be able to view or print the sent fax reports.

You can set this On from the Fax settings, press the Settings button on the printer, locate "Fax" and go to Fax Report and set the Fax Report to On.. use the arrow buttons on the machine to navigate through the menus and submenus.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Posted on Oct 21, 2010

nonontech
  • 4737 Answers

SOURCE: hp officejet pro 8500 a909a

Press the settings button i.e the button with the wrench icon on the machine. Now select "Print Report" and then "Image on Fax Send" and set it to "ON". Save the settings and try again. It should work.
Let me know if you need further help. Good Luck.
Thanks for using FixYa.

Posted on Mar 24, 2011

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1 Answer

How to I turn off the automatic printing of the fax logs.


To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

May 03, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Hp officejet pro 8500 a909a all in one series. unable to fax. message states: image on fax send report is set to off


Press the settings button i.e the button with the wrench icon on the machine. Now select "Print Report" and then "Image on Fax Send" and set it to "ON". Save the settings and try again. It should work.
Let me know if you need further help. Good Luck.
Thanks for using FixYa.

Mar 24, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have an 6500 fax scan printer and it keep saying that the fax send report is set to off and no one changed it - HELP how do I fix it?


Press the SETUP/MENU button on ur printer's front panel

got to fax menu

Under that you will find an option which says Fax Delivery report .. it must be OFF all you need to do is turn it ON

Jan 05, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to turn fax send report on




the Officejet Pro 8500 Series can still do a fax confirmation page, you just have to set it up. Press the Setup button (looks like wrench), then 2. Print Report, then 1. Fax Confirmation. From there you can select to print it out on Send, Recieve, or Both.

Nov 20, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Image on fax send report is set to off how do i change it to on so that i can fax out


The Fax report only tells you if the fax went through or not. The image on a fax report lets you quickly check the first page of the documents that were faxed (or supposed to be faxed). To get the image on the fax report, press Setup > Fax Confirmation > On Fax Send. Then select On for Image on Fax Send Report.

What you need is to test that your machine can send a fax. Make sure that the unit is installed correctly. Use the phone cord or adapter that came with the unit between the appropriate wall jack (on PBX systems for example) and the 1-Line jack. See the User's Guide if the phone is shared (voicemail, computer modem, answering machine). To test the unit, press Setup button on the Control Panel (the icon looks like an open end wrench). Choose Tools and Run Fax Test. This will check if the machine has a dial tone and can send information on the phone line. Use that information to troubleshoot the issue. For a hardware failure, cycle the power (turn off and unplug the unit) and check if there is a dial tone (I like an old corded phone for this test). If at all possible, if the test fax is unsuccessful due to a dial tone problem, disconnect all other devices on the phone line and retest. Then reconnect them one at a time to see which may be involved in the failure. Check that you are on an analog phone line.

Once you get a successful test fax, load your original (face down on the scanner glass or face up in an ADF). To fax from the all-in-one, enter the recipient's fax number with the keypad then press Start Fax black (or color as needed). (If the recipient gets poor print quality, adjust the scan resolution. This is under Options after you press Fax and then enter the destination number. This method also lets you chose when to send a fax.)

After you get the fax to work directly from the all-in-one, then you can set up the HP Solutions to fax from the computer.

I hope this helps.

Cindy Wells

Aug 09, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I need fax confirmation sheets printed when I fax from my HP Office Jet 8500. How do I get them to print?


on the printer itself --> press the setup button--> use the arrow keys on the printer and move to print report option --> press ok when you select print report--> Find out fax confirmation option and press ok --> turn it on.

If you do not find the Fax confirmation option under print report then find it under Tools option.

Press setup on printer --> press arrow key on printer and finid tools --> under that try to find the fax confirmation option.

once you switch on the fax confirmation option on the printer. every time you send a fax you will receive a fax confirmation also.

May 05, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Hp officejet 6310 all-in-one send fax configure


1. Press Setup on the front panel of the All-in-One.
2. Press 2 to enter in to Print Report.
3. Press 1 to enter in to Fax Confirmation.
4. Press 1 to turn on Fax confirmation
5. Press 2 to enter in to Image on Fax Send Report
6. Press 1 to turn on Image on Fax Send Report

Jun 03, 2009 | HP Officejet 6310 All-In-One InkJet...

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