The unit works perfect with only ONE source of power.
if ac adapter is plug batt needs to be out or will never start.
if batt is inn ac power must be out or will never start. and if you have any of them working and plug the other, the unit will shut down right away.
so there is no way to charge the batt. I know batt is ok. cause I tested in another c640 with out any problem, same for the ac adaptor. I have use pa6 and pa9 and is all the same.
is anyone familiar with this failure? pls help
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Re: power/battery problem
Just log on to support.dell.com
click on drivers and download
punchin your system's servica tag
download BIOS updates
but it will only be done if ac adapter and battery are both connected if its not
than it could be an issue with the systemboard and will be replaced if you live in US call 1-800-624-9896(DELL)
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I would try the following steps, then contact HP (if these don't work, chances are it's hardware related).
1) Remove the battery and power cable.
2) Hold down the power button for 3 seconds.
3) Reattach the power cable and battery.
4) Try to boot again.
best way is to just try out the battery on another laptop, or try another battery on yours. If the laptop is not very old, and I suppose yours isn't more than 2 years old, your battery shouldn't be dead.
make sure the batt is charging and working fine.check also the batt contacts.make sure its clean.insert batt to your camera.instead of pressing the power button, press the play button instead to power camera on. if unit turns on,might actually be an issue w/the camera unable to power on in camera mode.if it turns on initialize cam (p.75 of the manual).see if it works.if still wont turn on try using a diff batt (or if you have an optional ac adapter model#acls5k use it, attempt to power on cam to isolate issue w/power source).if batt or ac adaptor not available try to check batt with another cam if possible to test batt. if still unit doesnt turn on using a fully charged, diff batt, or using an ac adaptor,unit would reuire service. hope this info helps.thanks:)
try connecting ac adapter alone without the laptop, check if ac adapter light will stay green or blue. try another power outlet using the ac adapter alone without the laptop check if the ac adapter light will stay as green or blue. if all fails replace ac adapter.
if ac adapter stays green or blue try connecting to the laptop without the batt, check if the ac adapter light will stay on, if yes then try connecting ac adapter to laptop with the batt plugin check if the light stays green. if not update the BIOS. if fails replace motherboard.
remove battery check if laptop works fine with ac adapter, if not then download the latest bios version first if fails then replace ac adapter. If laptop works fine with ac adapter. but cannot work with battery alone, download the latest bios then charge the battery for 6 hrs. if still batt not charging then replace batt. but as you mentioned you already replaced the batt and your still getting the same issue. replace motherboard.
Make sure the ac adapter is correctly plugged into the notebook and into the power cord.
everything is plugged in correctly and it still will not power on,
follow these steps to complete a ‘power reset' of the notebook.
Unplug the ac adapter. Keep ac adapter unplugged.
Remove the battery and keep the battery unplugged.
Hold the power button down for 15-20 seconds. (Nothing will appear on the display and none of the lights will light up.)
the power button and plug in the ac adapter ONLY. (Please note that a
power indicator light should be lit on the ac adapter when it is
Normally power on the notebook.
If the unit does not power on, remove the ac adapter and insert the battery into the system.
Plug the ac adapter back into the system, the battery charging indicator light will light up. If
the battery charging indicator light does not light up, the ac adapter
may not be providing proper power to the unit, and may need to be
If its not the batery or AC adapter you might have to send it to Texas, just go to www.Acer.com
You need to purchase a new removable battery for your RX
The removable batts usually only last about a year (like cell phone batteries).
Although it is showing 100% charge, the battery is not storing enough power to run the ipaq
The rx series uses 2 batteries, one is the removable one u can see/access when u remove the back cover. The other batt is a small round batt which stores the basic info for your system (so you don't lose your data when u swap out the removable battery).
This small (backup) batt is similar to the cmos battery on a laptop or pc.
You cannot easily replace this, as the unit needs to be disassembled to access this batt.
If you are tech-y (and brave), the replacement button batteries are sold on ebay for $9-12
Normally, if your removable batt is bad, you could still use your unit plugged in, and could
remove from AC power without losing data. Not the case if your replaceable batt is exhausted.
When both batteries are bad, you lose everything when u remove unit from AC power.
My workaround without having to disassemble unit:
Purchase and fully charge new removable batt (They have huge capacity ones available for like $15 - better than the original !).
Load up all your programs & settings the way you like.
Perform full backup to SD card (& also on PC via active sync - to be safe)
Now the only time you should lose your data (like hard reset) is if you allow the battery
to completely drain, in which case you can restore your backup.
If you purchase 2 removable batts, you can easily swapout without losing data if you
use the usb charge cable & leave ipaq plugged in while you change battery