Question about Panasonic KX-TA308 Phone

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Unable to dial 1800xxx or any other 1xxxx numbers

Hi

I have a Panasonic PBX KXTA616. I am able to dial 1800xxx (or any other external number that starts with 1) from the main phone (ext 1) but not from any other extention.
The main phone is Panasonic phone all others are regular phones.

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  • Carl Navarro
    Carl Navarro Jul 06, 2010

    What do you get when you dial 9? Look at the main phone after you dial 9 and you may get your answer.

  • greish Jul 07, 2010

    I get CO 1 or CO 2. I am able to dial the 1xxxx from the main phone only (after getting outside line). Cannot dial 1xxxxx from any other extention (after getting outside line)

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  • Panasonic Master
  • 2,460 Answers

The things that control restriction (TRS) is class of service and Allow/Deny codes, or it may be in the dialing restrictions of the station.

Your system administrator or manual will have specific instructions on how to program the system as it's beyond the scope of a free and public forum to tell you how it's done. Once you understand it, it's a pretty simple program. In the U.S., we actually screen up to 10 digits, allowing 1800,1888,1877 etc. and denying everything else. We don't have the TA-616, but we do have the TA-624/824. Programming gives you about 20-25 allow and deny tables. If you do score a manual, check out TRS.


Carl


Posted on Jul 08, 2010

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