Question about Viking DFBB363 Bottom Freezer Refrigerator

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Freezer cannot keep ice cream hard or freeze ground meat. has bottom refrigerator and is built-in. what next?

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The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary. The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve. There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.


Posted on Jul 05, 2010

  • ikechukwu joshua
    ikechukwu joshua Jul 05, 2010



    Poor cooling is often the result of a heavy frost
    build-up on the evaporator coils or a condenser that is clogged with
    dust, lint, and dirt.























    Evaporator coils





















    Poor cooling is often the result of a heavy frost
    build-up on the evaporator coils. You can't see these coils without
    removing a panel on the inside of your freezer. A sure sign that there
    is a build-up is the presence of any frost or ice build-up on the inside
    walls, floor, or ceiling of the freezer. Such a frost build-up usually
    indicates a problem in the self-defrosting system or damaged door
    gaskets.






















    The refrigerator is supposed to self-defrost
    approximately four times in every 24 hour period. If one of the
    components in the self-defrosting system fails, the refrigerator
    continues to try to cool. Eventually, though, so much frost builds up on
    the evaporator coils that the circulating fan can't draw air over the
    coils. There may still be a small amount of cooling because the coils
    are icy, but with no air flow over the coils, cooling in the
    refrigerator compartment is quite limited.






















    Here's an inexpensive, though inconvenient, way to
    determine if the problem is with the self-defrosting system. Remove all
    of the perishable food from the refrigerator and freezer, turn the
    thermostat in the refrigerator to Off, and leave the doors open for 24
    to 48 hours. (Be sure to have several towels ready in case the melting
    frost and ice causes the drip pan to overflow). This allows the
    refrigerator to defrost "manually." When the frost and ice build-up has
    completely melted away, turn the thermostat back to a normal setting. If
    the refrigerator then cools properly, it indicates a problem with one
    of three components in the self-defrosting system:






















    The defrost timer





















    The defrost thermostat (also called the bi-metal
    switch)






















    The defrost heater





















    If it still does not cool properly, there may be a
    problem with the refrigerant level or the compressor. You may need to
    consult with a qualified appliance repair technician to further diagnose
    the problem























    Condenser





















    Self-defrosting refrigerators all have a set of
    coils and a cooling fan, usually under the refrigerator, that need to be
    cleaned regularly. If these coils get coated with dust, dirt or lint,
    the refrigerator may not cool properly. The coils may appear to be a
    thin, black, wide radiator-like device behind the lower kick-panel. To
    clean them, disconnect the refrigerator from the power source, use a
    refrigerator condenser brush (see the Appliance Accessories section) and
    your vacuum cleaner to clean the coils of any lint, pet hair, etc. You
    may not be able to get to all of the condenser from the front, it may be
    necessary to clean the remainder of the condenser from the rear of the
    refrigerator.









  • ikechukwu joshua
    ikechukwu joshua Jul 05, 2010



    The ice maker has a problem






















    The ice maker is a separate appliance within the
    freezer section. Please see the How things Work section of our website
    to learn about the normal functioning of ice makers. Some common
    problems with ice makers are:
























    The

    ice maker has completely stopped producing ice























    The

    ice maker is producing ice poorly























    The ice maker has completely stopped producing ice























    Check to see whether the ice maker has been turned
    off. Here's how to check. Look for a wire along the right side of the
    ice maker that looks a bit like a coat hanger. If this wire is in the
    raised position, the ice maker is turned off. On some units you simply
    lower the wire to the down position to turn the ice maker on. On others,
    you lower a small red plastic lever to lower the wire. If the wire is
    in the proper position check the freezer temperature, it should be
    between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the
    ice maker may not produce any ice. Check your door seals and thermostat,
    repair/replace as necessary.
























    The ice maker is producing ice poorly






















    When an ice maker is producing ice poorly--when it
    produces just a few cubes or none, or when the cubes are too
    small--it's usually because of a clogged water line or a defective water
    inlet valve.























    First, check the water line attached to the back
    of the refrigerator for good water flow. To do that, first turn off the
    water supply valve. Then remove the water line from the back of the
    refrigerator. Next, place the water line into a bucket and momentarily
    turn the water valve back on to test the flow. If the flow is poor, you
    need to repair, clean, or replace the tubing or the shut-off valve that
    supplies the water. If the flow is good, you may have to replace the
    water inlet valve.











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1 Answer

My freezer does not keep my ice cream hard, yet it freezes meats, etc. without a problem. What is wrong?


You don't note whether or not you've adjusted the thermostat. Ice cream (and juices) requires at least zero degrees, if not minus 5 degrees, for storage. Meats, fish, bread, etc. can become rock hard at much higher temperatures. Try setting the thermostat lower.

Jun 07, 2011 | Freezers

1 Answer

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You need to remember heat rises and cold air falls. The best way to load a freezer is to put meats on the bottom. They take alot longer to freeze and thaw and can save your stock if you have a power failure. Keep non-critical things like ice cream, ice, and other thing towards the top for quicker access.

May 10, 2010 | Frigidaire 12.8 cu. ft. Chest Freezer...

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Ice cream soft


Ice Cream is the hardest thing to freeze in a fridge /freezer unit , you need a least 0 deg F
to harden ice cream. If the ice cream was satisfactory before the repair and the stat is set to max. it is possible you have an over charger refrigeration circuit.

Fuji

Aug 06, 2009 | Sub-Zero Bottom Freezer Refrigerator

1 Answer

Has just one termostat on bottom, freezer won't keep ice cream frozen, although it does keep meat and ice froze


OK send me the model number as found in photo below. You may have a circulation problem that I will be able to look over closer when I have model number. Sea Breeze
http://servicepartstec.blogspot.com/

4134016.gif

May 25, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

This is a simple question. What is the average


Not so simple actually. Depends for long lasting, deep freeze, meat ect you want 0 to -4 Farenheit. For Ice cream (non-defrosting) soft 20 to 24 degrees firm 15-19 degreees, hard same as meat. For defrosting models stick with the 0 to -4 as otherwise ice cream and other liquids will actually melt during the warmest part of the defrost cycle. I believe that is a self defrosting model so I'd stick to 0 degrees farenheit average.

May 16, 2009 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

1 Answer

Follow up to question: meat & veg tray freezing food on new side by sid refrigerator


with very littlle ice cream I would set freezer temperature to -2 degrees and leave the humidity seting where you have it remember to let the unit run for 24 hours to stabilize then you can make another adjustment. By the way you are not being a pest I don't mind helping you at all, I am a service manager and answer quesitons allo day long.

Jan 09, 2009 | Kenmore 53642 / 53644 Side by Side...

1 Answer

Bosch frost free fridge freezer not freezing ice cream/pops at all and meat not totally frozen


Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Jun 28, 2008 | Bosch Classixx KGV28323 Bottom Freezer...

3 Answers

Refrigerator not that cold and freezer not freezing well


between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.

Jun 05, 2008 | Kenmore 64802 Top Freezer Refrigerator

1 Answer

GE REFRIGERATOR


can you see thick frost on the back wall or the bottom of the freezer compartment? if you do, you have a defrosting problem.

Feb 21, 2008 | Refrigerators

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