Question about Viking DFBB363 Bottom Freezer Refrigerator
The ice maker has completely stopped producing ice
Check to see whether the ice maker has been turned
off. Here's how to check. Look for a wire along the right side of the
ice maker that looks a bit like a coat hanger. If this wire is in the
raised position, the ice maker is turned off. On some units you simply
lower the wire to the down position to turn the ice maker on. On others,
you lower a small red plastic lever to lower the wire. If the wire is
in the proper position check the freezer temperature, it should be
between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the
ice maker may not produce any ice. Check your door seals and thermostat,
repair/replace as necessary.
The ice maker is producing ice poorly
When an ice maker is producing ice poorly--when it
produces just a few cubes or none, or when the cubes are too
small--it's usually because of a clogged water line or a defective water
First, check the water line attached to the back
of the refrigerator for good water flow. To do that, first turn off the
water supply valve. Then remove the water line from the back of the
refrigerator. Next, place the water line into a bucket and momentarily
turn the water valve back on to test the flow. If the flow is poor, you
need to repair, clean, or replace the tubing or the shut-off valve that
supplies the water. If the flow is good, you may have to replace the
water inlet valve.
There's an ice- or water-dispensing problem
The ice and water-dispensing system of your
refrigerator is quite complex. Many components work together to provide
the ice and water. Aside from a simple problem of a leaky water tube or a
jammed ice chute, most other components are not user serviceable. We
suggest that you contact a qualified appliance repair technician for
Posted on Jul 05, 2010
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Posted on Jan 02, 2017
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