Question about HP Photosmart 3210 Printer

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I have HP photosmart 321 all in one and I have

I have HP photosmart 321 all in one and I have error 0xc18a0401 ink sytem failure have done all checks listed in manul can you help?

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  • Bruce Nimao Sep 28, 2011

    my ink is leaking

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Here.. check this out. a solution to your problem.
These are reset instructions designed to clear most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
5. Press arrow key to display Hardware Failure Status...click OK....
6. When Hardware Failure Status:Clear appeared, press "OK" to clear...
7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....
9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful...Please rate this solution and vote YES ..thanks..

Posted on Aug 21, 2010

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Posted on Jan 02, 2017

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1 Answer

Ink system failure error no. 0xc18a0401 Won't let me print or anything.


Hello

Have a look at the link below, it should assist you in solving your problem.

Click HERE.

Kind regards
Michel

Nov 19, 2010 | HP Photosmart 3110 All-In-One InkJet...

1 Answer

Error: 0xc18a0401


Hi
This error comes up when there is a ink system failure i.e. when the printing mechanism is not able to work properly
Please click on the following link to resolve the concern and please make sure that when you perform these steps the printer power cord is connected directly into the wall socket and not in surge protector or the extention cord

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=439488&tmp_track_link=ot_search

All the best!!
Regards

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Check out this link.

http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/

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HP Photosmart All in One error message Ink System failure -Oxc18a0001


Hi,

There are N no of steps to be done so i am pasting the HP URL ,please follow it and u will get to some kind of solution in the end or u might have to replace the print head .

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

All the Best

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HP 3110. ink system failure, Error Code 0xc18a0401


  1. Remove the cartridges from the product.
  2. Wait for the 'Insert Cartridges ' message to display on the control panel.
  3. Disconnect the power cord from the back of the product.
  4. Wait 60 seconds.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  6. Reinsert the cartridges, and then close any open doors on the product.
  7. If you receive a prompt to print a calibration page, do so.
  8. Reconnect the USB cable to the rear of the product, and then try printing again.

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if you want a good printer get a HP all in one very reliable your ink cartrdge print head burned out and you have to buy a replacement head about $50.00 US plush shipping.

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1 Answer

Error 0xc18a0401


This can be a failure of the firmware which means the printer is in hardware failure status but it can sometimes be fixed. Follow these steps EXACTLY as written.

Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

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2 Answers

HP ERROR CODE 0XC18A0401


There is one fix for the 0x errors and it doesn't always work but this is the only option.

Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

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I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

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