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Wireless keyboard and mouse not responding when desk top turned on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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IrishDruid
  • 2712 Answers

SOURCE: Logitech wireless keyboard doesn't respond

Ok, try this. Remove the batteries from the keyboard, just type anything randomly for about a minute on the k/b keys (doesnt have to make sense) Just press as many keys as you can. This will discharge the capacitors and reset the k/b. Reinsert the batteries, making sure they are in the correct alignment (try to use new batteries if you can) and connect to reciever. Press the connect button on receiver first, and then press the connect button under the keyboard.

If that still doesn't work, then your keyboard is most likely defective. Make sure you have reinstalled the k/b software first from Logitech..

Posted on May 28, 2008

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  • 1 Answer

SOURCE: Logitech cordless desk top MX3000

Hi: Just got off the phone with a Jason at Logitech Customer Service. The "locked" keyboard after battery replacement is a known error/bug with the MX 3200 and 1 other keyboard they make. The solution is very easy (amazing). If you have NOT installed the Logitech Setpoint software that manages all the extra buttons on the keyboard,
Do This:
Press "Ctrl" + "Alt" + "F12",
Then the "Connect" button on the USB RECEIVER,
Then press the red "Connect" button on the back of the keyboard,
Then Press "esc"
That will do it.
The keyboard goes into the encrypted mode with battery change. Perhaps changing batteries one at a time, like they suggest to keep the LCD settings will avoid this?

If you have already installed the Setpoint Software, then pressing Ctrl, Alt, F12 will pop-up a box asking if you want to come out of encryption mode, I'm told.

Good luck,

Rob
rob@jobshop.com

Posted on Jun 18, 2008

yooperbud
  • 8637 Answers

SOURCE: Mouse not responding

Are the batteries good?

Try
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Posted on Jan 20, 2009

  • 103 Answers

SOURCE: keyboard not responding

Have you tried a USB keyboard and mouse wired.try also to hook up the normal keyboard and Mouse with out any usb devices hooked on the computer

Posted on May 05, 2009

  • 33 Answers

SOURCE: Space bar, left-side enter key and backspace do not respond.

Try buying a can of compressed air and cleaning around those areas if you have spilled liquid on them ,that could be the prob as well

Posted on Jul 21, 2009

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Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.

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