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Brand new microwave...will not turn on...light will not go off

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  • Anonymous Dec 01, 2008

    Inside light will not go off

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Send me the make and model for more assistance please, thanks.

Posted on Apr 18, 2008

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Sharp Carousel Microwave work light/night light has two light bulbs. One light will turn off by pressing the panel control, but the other light remains on. Must remove light from socket in order for the...


We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan, cooling fan, turntable, and/or inside light operation, too.

Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly with your brand, full model number and symptoms.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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Frigidaire/Whirlpool customer service is here.

They can help you find your nearest authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Since it's new, I would let Whirlpool cover the repairs.

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We're happy to help and we appreciate your thoughtful rating of our answer.

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