Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Freezer loses cooling ability and everything thaws

Twice in the past two weeks, we wake up to find things melting in the freezer. Power has not gone out. First time we unplugged it and then restarted it and worked for a few days, but happened again last night. Sounds like the motor is working. Took off the cardboard backing to vacuum small amount of dust underneath, but couldn't see any problems.

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Open up the freezer panel inside the freezer compartment back wall area and check the evaporator coil,if it has a heavy amount of ice on it you need to use a hair dryer to melt this build-up,then you need to test the defrost heater element below this to see if its bad,if not then the defrost heater control be it timed or adaptive could be bad,

Posted on Jul 05, 2010

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Posted on Jan 02, 2017

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