Question about Electrolux EWDW6505GS Fully Integrated Dishwasher with 9 Wash Cycles, Nylon Racks, Wave-Touch Contro... 24 in. Built-in Dishwasher

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We have a new Electrolux EWDW6505GSO dishwasher. It is not cleaning properly. We have increased house water temperature, run hot water before use, made sure detergent was shaken and not old, and nothing has worked. Any other ideas?

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  • Electrolux Master
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Is it not cleaning properly from the day it was installed or is it just started doing that recently?

Please provide some information on what things happen to the dishes. Does the dishwasher fully drain out at the end of the cycle or is there water and muck left in the end? Are the dishes left dry or wet? Is there dirt on the dishes or streakes of white or black residue?

I need some more information before setting you up on a course of fixing the problem.

Posted on Jul 05, 2010

  • 2 more comments 
  • Michele Giannini Jul 05, 2010

    The dishwasher fully drains, but many of the dishes are still dirty, and we needed to wash by hand all of the flatware. There is food residue left on some of the dishes/flatware, and there is a film on the flatware. The dishes are dry except for a little water that pools in the top of glasses, but I think this is normal.

  • Michele Giannini Jul 05, 2010

    This is a brand new dishwasher, installed last week. We have not had a clean load yet.

  • Sam Jul 05, 2010

    I would get the inlet water pressure checked to make sure the washer arms are rotating and throwing enough water around. Is there any difference in wash quality if the dish is in bottom rack?



    The other thing to check is whether the hardness of water is effecting performance. I am sure there are several factors to look at but perhaps we can discount one at a time. I am guessing but you are not trying to contact Electrolux technician considering the unit must still be under warranty.

  • Michele Giannini Jul 05, 2010

    We will call a technician. We have a five year warranty but were hoping to find a quick solution. Thanks for your help.

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If your dishwasher is not heating properly, troubleshoot the issue. You can often repair this problem and eliminate service fees.

Incoming Water
Most manufacturers recommend that the water coming into your dishwasher be at least 120 degrees Fahrenheit. If the water is too cold, then your dishes don't clean properly. Or the dishwasher must run longer to heat up the water. Test the water temperature by running the hot water on your faucet for about 2 minutes or until it gets really hot. Place a waterproof thermometer under the water. If the water is too cold, increase the water temperature setting on your water heater.

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The thermostat is responsible for regulating the water and drying cycle temperature. If this thermostat isn't working, the heating element at the base of the dishwasher tub may not come on. Test this element by selecting the hottest temperature setting. Run the dishwasher on the shortest cycle. Let the dishwasher run for a few minutes, and open it up. If the dishwasher water is not hot or the drying cycle isn't starting, order a new thermostat from a parts dealer since this component is difficult to fix.


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Additional Concerns

If your dishwasher isn't drying your dishes properly, see if you have selected a heated drying cycle. An air drying cycle doesn't completely dry your dishes. Never overload the dishwasher, as this prevents heat from circulating around your dishes, keeping them from drying properly. Plastic and Teflon dishes don't usually completely dry. You must towel-dry these items.

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Possible causes;

Incoming Water; Most manufacturers recommend that the water coming into your dishwasher be at least 120 degrees Fahrenheit. If the water is too cold, then your dishes don't clean properly. Or the dishwasher must run longer to heat up the water. Test the water temperature by running the hot water on your faucet for about 2 minutes or until it gets really hot. Place a waterproof thermometer under the water. If the water is too cold, increase the water temperature setting on your water heater.

Thermostat;The thermostat is responsible for regulating the water and drying cycle temperature. If this thermostat isn't working, the heating element at the base of the dishwasher tub may not come on. Test this element by selecting the hottest temperature setting. Run the dishwasher on the shortest cycle. Let the dishwasher run for a few minutes, and open it up. If the dishwasher water is not hot or the drying cycle isn't starting, order a new thermostat from a parts dealer since this component is difficult to fix.

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Hello there
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1 Answer

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If your dishwasher's cycle times are too long, check these: Water pre-heating Your dishwasher may pre-heat the water. If so, and if the water entering the dishwasher is cool, the heater may take up to half an hour to heat the water. 

To avoid the wait, increase the incoming water temperature before turning on the dishwasher. Do that by running the kitchen sink faucet until the water runs hot. Or increase the temperature of the hot water to the entire house at the hot water heater.

Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit. 

Cycle not completing f the cycle doesn't complete, check these:
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Dish washer


If your dishwasher's cycle times are too long, check these:

Water pre-heating
Cycle not completing
Water pre-heating
Your dishwasher may pre-heat the water. If so, and if the water entering the dishwasher is
cool, the heater may take up to half an hour to heat the water.

To avoid the wait, increase the incoming water temperature before turning on the dishwasher.
Do that by running the kitchen sink faucet until the water runs hot. Or increase the temperature
of the hot water to the entire house at the hot water heater.

Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than
120 degrees Fahrenheit.

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