Question about HP Office Equipment & Supplies
You may need to obtain the HP Paper Feed Cleaning Kit from Customer Service by contacting them http://welcome.hp.com/country/us/en/contact_us.html. While your speaking with them you may want to ask about any issue that have came up with your particular model because I have read they have replaced some models that were even out of warranty.
Click http://h20180.www2.hp.com/apps/Lookup?hlang=en&hcc=us&cc=us&hpage=hpcom&lang=en&hclient=S-A-R163-1&hpagetype=s-001&hquery=2570 and select your exact printer model from the "HP Photosmart 2570 All-in-One Printer series" section.
Click "Solve a problem"
Click "http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00754199&lc=en&dlc=en&cc=us&lang=en&rule=28165&product=441242" There is this one and one for Win 98 & ME if you have that OS. There is also a link available on this page if if isnt picking up at all.
It seems that by what Im reading, this is mostly caused by a dried out roller (especially if they are grey so you also may have some other options:
NOTE: These options may void warranty.
You may try applying a thin layer of vaseline on the rollers that pull paper. You can usually access these rollers from a door at the back of your printer. This should also soften the rubber. I would suggest running a sheet of plain paper through a couple times to clean off any excess.
You can try the Rubber Rejuvenator listed http://www.fixyourownprinter.com/specials/misc/chemicals/S03.
Hope this helps. Please remember to rate this information.
Hope this helps.
Posted on Jul 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
May 25, 2014 | HP Officejet J5780 All-In-One Printer
HP 74, 75, 74XL, 75XL Cartridge Refills - Solving Errors
& Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU
Diagnostic Tap 41 Test (verifies electrical health of ink
To access the diagnostics menu on the HP Officejet J5700 or J6400 series
printers, select * and # keys simultaneously and enter 124 (or 123). From there
you can access the Reports Menu, 'print-mech tap test and run the diagnostic code=41
test (see video above for reference) - this will tell you the exact health of your ink
cartridges. To run it I think you'll need to access via '124' access code for the HP OJ J64xx printer series.
For more information, please visit:
Feb 20, 2013 | HP Office Equipment & Supplies
Jul 06, 2012 | HP Computers & Internet
Jan 02, 2011 | HP Photosmart 375 InkJet Printer
Oct 05, 2010 | HP Officejet 6310 All-In-One InkJet...
Oct 28, 2009 | HP Photosmart D7460 Printer
Oct 18, 2009 | HP PhotoSmart 7960 InkJet Printer
Jan 12, 2009 | HP Photosmart Pro B9180 InkJet Printer
Dec 21, 2008 | HP PSC 1315 All-In-One InkJet Printer
Jul 28, 2006 | HP PSC 2355 All-In-One InkJet Printer
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