Question about HP Pavilion dv6000z Notebook

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Vista will not shut down, hibernate or sleep

If anyone could help, I would appreciate it. Recently my computer has started having problems with shutting down. I have uninstalled recent programs, reinstalled my power management functions (per HP) and did a system restore.

Nothing seems to work and i can't really pinpoint when this problem started happening.

Anyone out there who can help, I would love to know other things I can try. HP was of no help at all and I am unable to determine if this is a hardware or software issue.

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  • alkolkin May 07, 2008

    I have Vista x86 with 2 GB of memory on an EVGA 790i mobo with a EVGA Gx2 graphics.
    I have uninstalled every driver, disabled audio, and all AV programs. It will not shut down, hibernate, sleep or reboot.
    It just goes to a dark screen and waits for me to push a button.
    A royal pain in the ****.

  • DHANANJOY ROY May 11, 2010

    what problem you are facing while shutting down , please specify is some error msg is coming or what is it showing while shutting down

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3 Answers

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Had similar problem. 32-bit Vista would immediately resume after entering sleep/hibernate. Isolated culprit by selectively disabling services using msconfig. It was the DHCP client. Seems there is a conflict for the 790i motherboard due to multiple ethernet ports. Resolved problem by moving network connection from MAC1 to MAC0 (ie, moved the ethernet connector to the other connector on the back of the computer). Works fine now. Hope this helps.

Posted on Dec 16, 2008

I had this problem. I called HP. They walked me through a reload of vista. problem seems to have been corrected. this took about 90 minutes. this included troubleshooting and reload.

Posted on Apr 27, 2008

It had to be sent in for service. Best Buy said it was a hardware issue after their diagnostics came up with nothing.

Basically it would act like it was shutting down, hibernating or whatever and about 15-20 seconds later, it would re-boot or resume windows.

Posted on Apr 25, 2008

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Hello,

Welcome to FixYa, the world's largest product support community.

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Windows XP Users
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deathschythe.png
Fig. 1. Windows VISTA Start Menu. To put Windows VISTA to Sleep or Hibernate, click the small arrow head right next the Lock icon then click Sleep or Hibernate.

deathschythe_1.jpg
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