Question about Maytag Neptune MDG9700A Gas Dryer
U select the program to dry & push start & everything appears to be working except the drum will not start to rotate & the heat doesn't appear to go on! This just started without any warning. Please help.
Thanks for using FixYa. The first thing that should be checked is the Thermal fuse which is mounted to the exhaust duct inside the back cover. If this fuse goes bad the dryer will not heat and you’ll have to replace it as it cannot be repaired. If this is fine then you’ll need to check the thermostat, igniter and coils. Please do rate the solution if the issue is resolved or post a comment for further assistance.
Posted on Jul 05, 2010
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Posted on Jan 02, 2017
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If you hear the motor humming and not starting at all it most likely has a severe friction problem with the drum or motor. It could possibly have some type of garment jamming the blower wheel preventing the motor from starting too.
Open the dryer door and manually rotate the dryer drum counter clockwise (CCW). It should take very little effort to rotate the drum. If it's hard to rotate that could explain why the motor hums instead of starting up. If it turns freely, shut the door and see if will start. If it still hums and not start it may have bad motor or a low voltage supply to the motor.
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