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Blue screen of death with describing the 0x00000024 every time I power on the laptop.

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You'll need to format your hard drive and re-install your OS, if you cannot get the OS to load. When you start the coputer, watch for the F command at the bottom left of the screen. This will bring you into setup. Once in setup, highlight each file menu and press F9. A dialogue box will pop up asking if you want to restore default settings - select yes - do this for each file menu, as well as the last; which is the exit menu - press F9 for this as well, then from the exit file menu, select exit saving changes.

The computer will automatically load. If it does not - go back into setup (requires restart) and search through the file menu and select the option to have the F12 (or other optional Fcommand listed for your OS). "enable" this function. Go to exit, and save changes.

When the computer reloads, if the OS does not load - again, restart the comptuer; this time, you'll notice that there are two F commands to select from - when you are in the setup - make sure you remember the alternate F command as you do not have much time to select when this screen appears upon starting the computer.

Once you have pressed the F command, you be brough to a list of options for starting the computer - this time you want to select "run windows normally".

If the OS does not start normally, it is best to format your hard drive (c:) <-- on most computers - and re-install the OS.

Please let me know if you need further assistance.


Guru, Premium Expert @

Posted on Jul 05, 2010


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