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My computer has Windows xp Home Edition Version 2002 Service Pack 3. Initially I was able to do first stage of installation install ovt Scanner but next stage of Arcsoft photoimpression started and then had Error Data Error (cyclic redudancy check) I have no other version of Arc Soft P16 so .uninstalled and tried again. This time install of ovt Scanner stopped with Error 1309 Error reading from file d:\driver\window\ovtwia.dll. Verify that this file exists and is accessible. No such file found.installation Manual has a pink Addendum sheet asking for verification of system edition as Windows xp SP2 Professional or xp SP3 Professional. Have checked my disc drive and this works ok with another cd. Any advice please.

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For a scanner driver it should not matter whether you have XP Home or XP Pro. Most probably there's a simple problem with the disc.
You can ask the vendor for a replacement disc, or go to manufacturer's website and find downloadable drivers & software there. However, on the website there may not be the full software set available, as usually scanners come with some bundled extra 3rd party software that cannot be made available online by the manufacturer for everyone to download.
The essential thing is to install the drivers properly, the other bells & whistles are not needed, you can use applications either built into the system, or available free online for image scanning and manipulation.

Posted on Jul 05, 2010

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