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Installing all-in-one series configuring product box is taking forever to configure. Current progress kbps number keeps going up and down nothing more is happening and overall progress stuck at 96% what should I do now?

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  • Anonymous Jun 30, 2008

    I need the cd to install my Lexmark X3350 lost it when I move

  • Aaron Yawo Dec 28, 2008

    unable to confugurate product of HP Photosmart all in one series

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2 Answers

I need a software to install my printer lexmark X3350 I lost my cd when I move.

Posted on Jun 30, 2008

I had the same problem with CD installation, you should download drivers from lexmark site and then try again like me, now it is working properly

Posted on Apr 17, 2008

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I have HP Color LaserJet CP1515n Printer wanted to configure on domain base network . Just need to know the IP address of this printer????


Status TheStatusfolder contains links to the following main pages.
  • Device Status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, clickRefresh statusto update the product status.
  • Supplies Status. View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridges. This page also has links for ordering supplies and for finding recycling information.
  • Device Configuration. View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed.
  • Network Summary. View a detailed description of the current network configuration, including the IP address and network status.
  • Print Info Pages. Print the Configuration page and other information pages, such as the Supplies status page.

Dec 13, 2014 | HP Printers & Copiers

1 Answer

Turn on shuts off blue screen B8000028


The steps to resolve this issue on a product that you want to set up with a wireless connection and on a product that you want to set up with a wired, or Ethernet, connection differ slightly. Depending on the connection type you want to set up, select one of the following methods, and then follow the steps provided to resolve the issue.Method one: Resolve the error on a product that uses a wireless connectionStep one: Print a network configuration page
  1. Disconnect the power cord from the back of the product.
  2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
  3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button (c00636182.gif ) to turn the product on.
  4. Make sure that the blue Wireless light is on. If the Wireless light is not on, press theWireless button on the front panel of the product to turn wireless on.
  5. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
  6. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
  7. Press the Setup button (c01726396.gif ) on the product control panel, select Network , and then select Wireless Setup Wizard . Follow the instructions in the wizard to complete the configuration.
  8. When the Wireless Setup Wizard is complete, press and hold the Cancel button for several seconds. The network configuration page prints.
Step two: Set the product IP information in the Embedded Web Server (EWS)
  1. Make sure that the computer is connected to the same router that the product is connected to.
  2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
    • IP Address
    • Subnet Mask
    • Default Gateway
    note.pngNOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
  3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
  4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
  5. On the EWS page, click the Networking tab.
  6. In the left pane of the Networking screen, select Wireless (802.11) , and then select theIPv4 Configuration tab in the right pane.
  7. Select Manual IP .
  8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
  9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
  10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
  11. Click Apply to save these settings.note.pngNOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
  12. Close the Web browser.
Step three: Restart communication and complete the installation
  1. Press the press and hold the Cancel button for several seconds. The network configuration page prints.
  2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
  3. Connect the phone or Internet cable to the back of the router.
  4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.
If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.Method two: Resolve the error on a product that uses a wired (Ethernet) connectionStep one: Print a network configuration page
  1. Disconnect the power cord from the back of the product.
  2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
  3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button (c00636182.gif ) to turn the product on.
  4. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
  5. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
  6. Make sure that the network cable, or LAN cable, is connected to the computer and to the product.
  7. When the product is connected to the network, press and hold the Cancel button for several seconds. The network configuration page prints.
Step two: Set the product IP information in the Embedded Web Server (EWS)
  1. Make sure that the computer is connected to the same router that the product is connected to.
  2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
    • IP Address
    • Subnet Mask
    • Default Gateway
    note.pngNOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
  3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
  4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
  5. On the EWS page, click the Networking tab.
  6. In the left pane of the Networking screen, select Wired (802.3) , and then select the IPv4 Configuration tab in the right pane.
  7. Select Manual IP .
  8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
  9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
  10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
  11. Click Apply to save these settings.note.pngNOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
  12. Close the Web browser.
Step three: Restart communication and complete the installation
  1. Press and hold the Cancel button for several seconds. The network configuration page prints.
  2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
  3. Connect the phone or Internet cable to the back of the router.
  4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.
If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.
Or else remove CMOS battery located on formatter, wait 15mts refix then check..

Oct 06, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Download file now send rfu upgrade on usb dev port


Determine the current firmware version 1. Press Menu . 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight PRINT CONFIGURATION, and then press OK to print. The firmware datecode is listed on the Configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.***.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20061125 represents November 25, 2006. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp4010series_software or www.hp.com/go/ljp4510series_software. This page provides instructions for downloading the new firmware version.

Aug 05, 2011 | HP LaserJet P4015N Printer

1 Answer

As long as i have my usb cable hooked up to my printer and laptop it works but when i disconnect the cord its offline.what should i do?


It may not be configured to the correct port.The port selected could have been the USB port that's why when you disconnect the USB cable printer goes offline and would not print wireless. Follow the steps below if you are using a WINDOWS computer: For windows XP :
  • Click on start then go to printers and faxes.
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win vista
  • click on start,in the search box key in printer then hit enter on the keyboard
  • right-click on the default printer canon pixma mx340 series
  • go down to properties
  • click the ports tab
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
For win 7
  • click on start,in the search box put in devices and printers and hit enter
  • right-click on the default printer canon pixma mx340 series
  • click on printer properties
  • check to see which box is checked.If the usb port box is checked,that answers the reason why printer goes offline and would not print wireless when USB cable is disconnected.
  • In the list of ports ,look for tcp/ip with the correct ip (192 number) address of the computer.
  • when you find it,tick the box,click on apply then ok.
  • if you do not see it anywhere on the list ,you need install the software.
Let me know if you need assistance in configuring wireless connection and installation.

Jul 17, 2011 | Canon PIXMA MX340 Wireless Office...

2 Answers

Wireless does not seem to work any suggestios


Go to HP Wireless Printing Center.


If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 26, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

How do i set ip address for new jet direct card on hp 4600 dn


Go here for the manual cause it's a bit hard to walkthrough. When the printer is on and ready, you want to click the menu button and scroll though to the configuration menu -> i/o menu. You can print a configuration age to see what the current address of the jetdirect card is. If you're comfortable with command line, you cna use telnet to connect to the jetdirect card and configure it that way.

Oct 05, 2009 | Printers & Copiers

1 Answer

Scanner bulb warming up doesn't go away


Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner?s inability to find the home reference point.

Perform the following steps to troubleshoot the issue:

1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to "walk out" and then quickly remove the plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
4. Replace the plug and let the product fully finish the boot cycle
5. Please ensure that the current firmware update (20021018W) is installed. You can download and install the same from the link given below:

http://welcome.hp.com/country/us/eng/support.html

Please follow the steps provided below to download the driver:

1. Click on the option "download drivers and software".
2. Enter "LaserJet 3300mfp" in the search box and press enter key.
3. Select Cross operating system (BIOS, Firmware, Diagnostics, etc).
4. Click HP LaserJet 3300mfp firmware update for windows.


HP LaserJet 3300 MFP Series Products - Firmware Update Utility Installation
Security level: HP and Customer Viewable
___________________________________________________


NOTE: To ensure an easy and successful upgrade, it is essential to read and follow the instructions below.

CAUTION: Disconnect all devices except the HP LaserJet 3300 that are directly connected to the computer before performing the Firmware upgrade.


Make a copy of any document either through the automatic document feeder (ADF) or on the flatbed. Save the original and the copy to make a comparison after the firmware update.

Print a Configuration page to confirm the existing firmware date code.Firmware version
Firmware datecode

E
20020424

F
20020612

F-wide
20020612W

G
20021018

G-wide
20021018W



Press the Menu/Enter button.

Press the < or > button until Reports appears in the control panel display, then press the Menu/Enter button.

Press the < or > button until Configuration Report appears in the control panel display and press Menu/Enter. The product will exit the menu settings and print the report.

Close all applications and TSRs before running the firmware update.

Simultaneously, press and release the Ctrl, Alt, and Delete keys to open the Close Program window.

Highlight one item and click End Task.

Repeat this procedure until all programs are closed, except for Explorer and Systray.

If using an HP LaserJet 3330 (the fax model), disconnect the phone line from the device to prevent interruption from an incoming fax.

Verify that the computer has 50 MB of free disk space in order to successfully run the Firmware Update Utility.

The utility can run using either a parallel or a USB connection (USB is not supported in Windows 95 or NT):

If using a USB cable, it is important to first install the HP LaserJet 3300 MFP series software before running the utility (the USB ports and connection are established during the software install).

If using a parallel cable, simply attach the cable and the utility will find the connection automatically.

Save the setup of the unit if a large number of speed dials or other special configurations have been entered.


NOTE: A speed dial report could be printed instead, if the printer is not connected to a computer or if the software is not installed.

Select Start, Programs, HP LaserJet 33xx, Tools, then HP LaserJet Device Configuration to open the HP LaserJet 3300 device configuration.

Click Save to File on the lower left of the General tab.

Select a destination and a file name to save the configuration. Write down the information for retrieval later.

Proceed with the upgrade.

Restart (reboot) the HP LaserJet 33xx device.
Download the HP LaserJet 3300 Firmware Update for Windows from the HP Web site. Click here to download the Utility from www.hp.com.

Begin the upgrade.

Double-click the file named lj3300fwutilitywin-en.exe. When the file opens, click the Start button and allow the utility to run uninterrupted. The product display will initially read Printing Document. After about a minute, the product display will read Updating. Several minutes later the display will change to Completed. The display will then change to Scanner Bulb Warming Up as the new firmware initializes.

Finally, the display will show Ready in the top-left corner. Depending upon the operating system on the PC, the software might prompt Please reboot your Computer. Close the screens by clicking OK.

Reboot the PC, if necessary.

Take the original document that was copied at the beginning and copy it again to compare results. If further assistance is needed, contact HP at 1-800-HPINVENT (1-800-474-6836).

Print a new Configuration page to confirm the new firmware date code.
If speed dial settings were backed up, check to see if they remain in the machine. If they are now blank, restore the configuration with the following steps.

Select Start, Programs, HP LaserJet 33xx, Tools, then HP LaserJet Device Configuration to open the HP LaserJet 3300 Device Configuration.

Click Retrieve from File on the lower left of the General tab.

Select a destination and a file name to open (the file that was saved previously; see Step 7 above).

Click Open and wait for the file to download and reconfigure the product.

Click OK to close the HP LaserJet Device Configuration.

Aug 27, 2009 | HP LaserJet 3330 All-In-One Printer

4 Answers

I wish to read the total copy count on Xerox WorkCentre M15i


You have to print out the meter report.
  1. Press the [Reports] button on the Control Panel

    m15-console-report-but.jpg

  2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
  3. Press the [Enter] button.

    The System Data list will be printed with the following information:
    • Total Page Counts: Total number of pages printed
    • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
    • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
    • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
    • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
    • Platen Scan Page Counts: Number of pages scanned using the Document Glass
    • ADF Scan Page Counts: Number of pages scann

Apr 19, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

I am installing software for my HP officejet6310 all-in-one onto my laptop. I am at step 3/4 of overall progress - installing additional software. After 30 mins only at 3% and the KBps are constantly...


please check your operating system..i suggest you download the proper version from the HP website at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20â»
probably the CD is faulty..check for updates later if that option comes..hope it helps!

Oct 30, 2008 | HP Printers & Copiers

2 Answers

HP product assistant


I have problem with my hp laptop, when ever i restart the system it is asking insert the hp product assistant disc and then click ok to install, i dont have any other disc other than the one which comes along with printer. please kindly let me how to solve this........

thanks
kishore

Aug 29, 2008 | HP Deskjet 6940 InkJet Printer

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