Question about Lexmark X6170 All-In-One InkJet Printer
Error 50C denotes the Cartridge Error. Remove and reinstall all the print cartridges in your device which may solve your problem sometimes.
If not then please complete the following instructions to resolve your problem:
1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.
I hope this is helpful in solving your problem.
Posted on Jul 05, 2010
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Posted on Jan 02, 2017
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