Hello, When we moved in to this house two years ago I noticed the arm on the ice maker which controls (on-off) the ice maker is missing. So every time we needed to stop the ice making, I had to shot the water off. Recently after the water was off for 2 months, I turned it on and no water came to the ice maker in the freezer. The ice mover (pusher) is turning but no water to freeze. Would you please let me know what could be the the problem and how can I add the missing arm.
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Re: ice maker not working
For the missing arm you should contact the company via your dealer.
The water pipe must be clogged with ice and dirt preventing water to flow to the ice maker. If you have real patience, you can fix it but might take some time. Take some warm water and pour it slowly through the pipe in the opposite direction of water flow. The warmness of water will melt the ice and clear of the dirt. Sometimes it may take hours, but the time taken depends on the amount of ice in the pipe. Since this is a matter of just 2 months, i assume it won't take much time.
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Icemakers cycle cubes from the air temperature inside the freezer so you can't do much to increase speed except adjust the freezer control colder. As to the bucket not filling, most icemakers have a feeler arm or plastic paddle that is suppose to sense the ice level in the bucket. Make sure the feeler arm or paddle at the bottom is free and no sticking or hitting anything. It needs to move freely ask the icemaker dumps the cubes. If your refrigerator is less that a year old it should be under warranty and a free repair to you.
You will have to remove the ice maker. Usually 2 screws or clips on top and one screw on the bottom, as well as the plug that supplies the electrical power.
Since you'll need a new arm anyway, I would suggest you take the ice maker to any decent sized appliance parts house, and see if they'll pull the the old stub out and install a new control arm.
If that doesn't work, you'll need to replace the whole ice maker.
If you want to see if you can remove the stub yourself, unsnap the front cover. You'll see a semi-solid state type board. It is held in with 3 screws. Remove those, pull the board off, and inspect the area we are talking about. You might be able to get it out, but if not, go back to my first suggestion.
I am almost sure the model ice maker for your refrigerator is Click Here=> WR30X10093 and the model number for your refrigerator is GSS20IEPHWW or SS for Stainless. It sounds as if a bad connection on the ice fill arm. The truth is they are electronic and made in China along with most of the parts on your GE. I replaced mine that was the mechanical type with this same model number WR30X10093 and the mechanical lasted 15 years. If you manually can make it work one time and fills properly but after one cycle yet turns itself off my focus is on the ice maker. If you want to check OHM's to the dual water control valves they should both be about the same. Applying 120 volts to each side of the coils being water dispenser side and ice maker side will or should open them. But you just said that moving the arm that it will fill one time so I am back to the ice maker again. If water control valve for ice maker side did not work you would not be able to do that. Sea Breeze
The metal off/on arm may be disconnected. A full bin should keep the arm in the up position and shut off the ice maker. Remove, then re-insert the metal arm in the back of the ice maker control head. Make sure that a full bin of ice activates the control arm. You may need to buy a replacement arm that is longer so that the ice catches on the arm.
Most of the time the spring just pops out of the keeper on the ice maker, If you push the feeler arm back and it does not come back out on its own then the spring has poped off. Look where the feeler arm attaches to the ice maker and there is a round spring between the feeler arm and the icemaker housing. There is one hole in the feeler arm ans one on the ice maker housing that the spring pops into. Its usually the spring is out of the hole on the ice maker housing.
The icemaker stops working because excessive water gets into the control box(where circuit board is housed) through the shaft hole of "finger" and freezes the wheels to turn the "ice-bucket-full detector rod". This stops to send the signal to open water valve.
To fix, remove the icemaker from the wall (need remove two screws - make sure power switch is OFF) and carefully separate the snap-on cable (retangular shape) and a ground cable on the bottom side of the icemaker. (Now you can remove the icemaker out of the refrigerator).
You can open the contol box (need unscrew one and carefully prop it open using a screw driver or a knife. You can unplug color corded snap-on cables for easiness to work (very simple).
You will see ice formed around the plastic gear wheel controlling the "ice-bucket-full detector rod". Remove all ice and dry all the parts in the box and put them back. Make sure all the cable are back to the matching color receptable(only fits in the right place). Connect the cable(rectangular shape) and connect the ground cable. Mount the incemaker on the wall using two screws you removed at first.
Turn the power ON and reset the system by press down the ice cube size selector until the "fingers" make a full cycle. You will see the metal rod moves up and down as system resets. During this cycle the water will be filled into the icemaker.
I believe this icemaker has a design flaw but it's very simple to correct the problem you are experiencing. You do not need much electronic or mechanical knowlege to fix this.