Question about Sony Playstation 3 (PS3) Console

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PS3 - Unable to read disc - Sony Playstation 3 (PS3) Console

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Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Posted on Jul 05, 2010

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My play station reads everthing but the game disk and dvd's it will play music

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SOURCE: unable to read discs on ps3

Hi,

This is a common problem with the PS3 unfortunately and is related to problems with either the Bluray drive or laser pick up. You can sometimes resolve it by cleaning the laser.

For a full breakdown on these issues, please view this FixYa Tip.

If this helps, please do leave a vote for the solution.

Thanks.

Posted on Feb 12, 2010

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1 Answer

On my ps3 80gb system, the disc never spins up. I don't have a problem replacing the part myself, but I don't know what part to order. can you help. Thanks! Mike


Hi there, the PS3 blu ray is a bit of a complex device. Basically the way it work is before the disc is even spun the laser reads and detects what kind of media is inserted into the PS3. As you are saying the disc is not spinning there are 2 possible causes for this.
1. The blu ray lens has gone and is unable to read blu ray discs, hence the disc does not spin as none is detected.
2. The actual motor that spins the disc has gone. This is a much more unlikely reason, the blu ray lens is a common problem on the PS3.

As a shot in the dark you could try a laser lens cleaner but make sure it is suitable for blu ray. If this does not work you are going to have to purchase a new blu ray drive. You can get them for around £70 on ebay but you need to make sure you get the right one. Check your PS3 model number and google it to find which drive you have.

Hope this helps and thank you for using FixYa

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The most common reason for the PS3 not reading discs is a bad drive. The following website sells the drives and does installs:

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Try keeping off your system for 10-15 minutes and try again. If problem exists go to the shop from where you bought your PS3 and ask them for replacement of your drive or your drive lens. I think drive sounds better.

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Unable to read discs on ps3


Hi,

This is a common problem with the PS3 unfortunately and is related to problems with either the Bluray drive or laser pick up. You can sometimes resolve it by cleaning the laser.

For a full breakdown on these issues, please view this FixYa Tip.

If this helps, please do leave a vote for the solution.

Thanks.

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Call Sony @ 1-877-253-SONY(7669)

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