Question about Acer Aspire 5100 Notebook

3 Answers

Unresponsive keyboard/mouse I just replaced the LCD with success. (Originally it was jumped on and cracked by a toddler) It's gone through it's file system/disk check and loaded into windows. NOW, the keyboard and mouse are not responding. Where do I start in troubleshooting/resolving this problem? Thanks

Posted by on

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Try removing the battery & power cable, holding power on for 20 secs, reconnecting external power (leave the battery out) & boot up. I'm currently using an Aspire with the same problem, found this solution on a thread & it works for me. Supposedly a build up of static causes the problem, not sure yet what the deffinitive solution is......

Posted on Oct 05, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 176 Answers

It's better to test the mouse and keyboard to the other computer to make is sure that the two are working. If the keyboard is working so the problem is your laptop mouse and keyboard port. If your not using external keyboard you need to open the laptop maybe the keyboard cable that connected to the board is disconnected or not properly insert to the slot. If cannot open the laptop it's better to return it the the technician who replaced the lcd. About the mouse try using usb mouse.

Posted on Apr 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 262 Answers

Sounds like the wire is loose or not hooked up right. mite go back inside and see if your mouse and key board is wire is hooked up .

Posted on Apr 24, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Unresponsive keyboard

Does this apply to all of the keys? Does the mouse still work?
I want to establish if your computer is unresponsive or just the keyboard

Mar 14, 2015 | Computers & Internet

1 Answer

How do i unlock the keyboard

you could try going to 'device manager' (if you have windows) and disabling the keyboard driver then restarting. Or try attaching an external usb keyboard to prove that works. Usually it is the actual keyboard that has gone. There's usually a screw or two on the base of the laptop that secures the keyboard and some clips around the edges of the kb and/or a bezel at the top that may hide some screws. Keyboards are usually cheap to replace - have a look at ebay for a replacement - quite an easy job, so don't worry.

Jun 28, 2014 | Toshiba SATELLITE C55-A5220 LAPTOP LCD...

1 Answer

Keyboard and track pad are not working, completely unresponsive.

Try and external keyboard and mouse. If they work then re-install keyboard and mouse drivers by removing then first and let the OS do it.
If this doesn't work your pc might be infected. Try to clean it or save data and re-install OS, that is if the external keyboard and mouse work. If not then it is a hardware problem.

Apr 03, 2014 | HP ProBook Computers & Internet

1 Answer

Compaq nc 6220 laptop keyboard water damaged and all keys unresponsive

We have all done it .It was a cup of tea that went over my last laptop and there was no way that I could repair it. If you have insurance cover on it specifically you may be able to claim, otherwise expensive repair.
Keyboards start around 19 pounds free postage on Amazon There are wireless ones too. Hope this helps Anna

Mar 02, 2013 | HP Compaq nc6220 Notebook

1 Answer


Hello Allison,
I think you do have a bad ground. when the mouse act eratic, it might be because of a mission ground, that can happen when you take some screws out and you do not put them back. something else you can try is to go to the control panel, click on mouse, and change the pointer speed, that will give you more control, an another quick fix can be done easily by using a USB external mouse. let me know if i can be of further help.

Feb 09, 2013 | Computers & Internet

1 Answer

I have an Asus 1201N netbook and my mouse stopped working. Windows starts correctly and I can navigate through the Windows 7 Start panel with my keyboard but the mouse does not respond. What am I to...

Don't think it could be a mouse driver problem since you already said that it stopped working which meant that the mouse was in fact working before under Windows 7 on your netbook. Based on this, here are some suggestions to resolve your unresponsive mouse problem. Basically, you are trying to determine if the problem is due to the mouse or due to the netbook....
1. If you have a wireless mouse, did you try replacing its battery with a new battery?
If the wireless mouse now works with the new battery, your problem is resolved.
2. If you have another laptop, did you try moving the unresponsive mouse to try it there?
If the mouse also does not work on the other laptop, then suspect the mouse is faulty.
3. If you have another mouse, preferably a wired one, did you try it on your Asus 1201N?
If the replacement mouse works on the Asus 1201N, then suspect original mouse is faulty.
4. Finally, just an observartion, the Windows 7 mouse driver expects a Microsoft mouse and if you click on Control Panel > Mouse, the Mouse Properties window will say No Microsoft USB Mouse Detected but this should not prevent the use of any generic mouse.

Mar 28, 2011 | ASUS Eee PC 1000HE Netbook

2 Answers

Unresponsive keyboard + mouse pad

I guess you have a mechanical problem, sounds like the mother board have some issues on starting all devices.

If you could use keyboard to go in the bios, and see the screen, if would be the OS that need to be repaired.

Aug 04, 2009 | Acer Aspire 5100 Notebook

2 Answers

Acer 3500 mouse touchpad totally frozen

have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

Nov 19, 2008 | Acer Aspire 3100-1405 Notebook

1 Answer

Keyboard problem I think, Hope! compaq pressario R4000

Try using an external keyboard and see if that works.

Nov 13, 2007 | Computers & Internet

Not finding what you are looking for?
Acer Aspire 5100 Notebook Logo

181 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides